Job Location:

remote role supporting East Pennsylvania (Scranton/Wilkes-Barre area)

What's in it for you?
+ •

Collaborate:

Engage with healthcare professionals to optimize healthcare delivery and improve patient outcomes. +
Execute:
Apply your mechanical skills in a dynamic and rewarding healthcare environment while interacting with healthcare professionals. +
Impact:
Your work will help optimize healthcare delivery, directly impacting patient lives. +
Develop:
Learn pharmacy and nursing workflows and understand how medication management systems significantly drive efficiency and reduce wasteful spending. +
Inspire:
Opportunities for advancement and learning specialized automated or robotic products.
Field Service Engineer Level I Responsibilities and Qualifications:
+ •

Responsibilities:

+ Provide moderate-level onsite troubleshooting, preventive maintenance, and emergency maintenance of Omnicell's electro-mechanical solutions. + Regularly communicate with manager-level nursing and pharmacy staff and work on problems of moderate scope. +
Basic Qualifications:
+ Coursework in Network Engineering, Robotics, or Electronics. + Experience working in a hospital environment. +
Preferred Qualifications:
+ Bachelor's Degree in Engineering/Technology or related discipline and experience troubleshooting and repairing electronic, mechanical, or computer devices.
Field Service Engineer Level II Responsibilities and Qualifications:
+ •

Responsibilities:

+ Independently perform onsite troubleshooting, preventive maintenance, and emergency maintenance of Omnicell's electro-mechanical and automation solutions. + Regularly communicate with director-level nursing and pharmacy staff and tackle problems of advanced scope. + Provide coaching and mentoring as needed. +
Basic Qualifications:
+ Coursework in Network Engineering, Robotics, or Electronics. + Experience working in a hospital environment. +
Preferred Qualifications:
+ Bachelor's Degree in Engineering/Technology or a related discipline AND one year of relevant experience; OR + Associate's Degree/Trade School Certification/Military Training in an Engineering/Technology related discipline, AND four years of relevant experience; OR seven years equivalent experience troubleshooting and repairing electronic, mechanical, or computer devices.

+ Knowledge of FDA regulations for medical devices and Quality Management Systems.

Shared Responsibilities for both

Levels:

+ Thoroughly document all service events according to Omnicell's policies and procedures. + Meet company guidelines for response time and service levels. + Escalate product bugs, malfunctions, and design issues through support channels. + Participate in various staff meetings. + Maintain service quality and customer satisfaction. + Manage parts inventory and return materials process.
Work Conditions for both

Levels:

+ Must be able to lift 50 lbs.

to approximately 5 ft. high. + Available 24 hours a day, Monday through Friday, and for weekend on-call rotations. + Frequent local travel in the primary area. + Backup support in adjacent areas as needed. + Provide work area at home and space for trunk stock inventory. _

Note:

The selected individual must have a valid driver's license with an acceptable driving record, be able to meet Omnicell's insurance coverage requirements, and have their own vehicle in acceptable working condition._All qualified applicants will receive consideration for employment without regard to race, sex, color, religion, sexual orientation, gender identity, national origin, protected veteran status, or on the basis of disability.","accountId","33100430","Omnicell","https://careercenter.rxinsider.com/jobs/565636920-field-services-engineer-ii","location",{"_454":455,"_456":457},"createdAt","2026-08-02T14:51:01.293901606Z","2026-08-04T12:56:24.881Z","2026-07-29T00:00:00Z","2026-09-03T00:00Z","status","active","isDiscoverable","isSearchable","isSpotlight","isDraft","careerSkills",[391,392,393,394,395,396,397,398,399,400,401,402,403,404,405,406,407,408,409,410],"requiredEducation","2_college","isEmailRequired","isPhoneRequired","titleSearch","Field Service 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