Senior Field Service Equipment Engineer SV Probe Tempe, AZ Job Details Full-time $79,700 - $96,100 a year 1 day ago Benefits Health savings account Paid holidays 401(k) 3% Match Health insurance Dental insurance 401(k) Flexible spending account Paid time off Employee assistance program Vision insurance 401(k) matching Life insurance Retirement plan Qualifications Project reporting Mechanical blueprint interpretation Mechanical engineering Customer communication Engineering equipment malfunctions diagnostics Content creation for technical audiences Computer Science Technical documentation Electronics Engineering Electronic systems troubleshooting Mechanical drawings JavaScript Electrical Engineering Technical writing experience within technology Project stakeholder communication Mechanical troubleshooting Full Job Description Job Summary SV Probe is seeking an experienced Senior Field Service Equipment Engineer to support the installation, maintenance, troubleshooting, repair, and software/hardware upgrades of complex semiconductor automated test equipment. This is a hands-on, customer-facing engineering position that requires strong mechanical and technical troubleshooting skills, excellent communication, and the ability to work independently, and collaboratively with customers and internal engineering teams. The ideal candidate will have experience with semiconductor automation, automated test systems, or similar complex equipment and will be comfortable working directly at customer sites to diagnose issues, implement solutions, and support equipment installations and upgrades. Key Responsibilities Perform on-site installation, service, troubleshooting, repair, and upgrades of custom automated semiconductor test equipment. Diagnose and resolve mechanical, electrical, software, and equipment-control issues. Work closely with customers to identify issues, communicate solutions, and drive problems to resolution. Collaborate with Nidec and SV Probe engineering teams on technical issues and corrective actions. Communicate project schedules, progress, service activities, and technical information to customers and internal teams. Prepare and maintain technical documentation, procedures, service reports, and other engineering documentation. Participate in customer meetings and lead technical discussions to achieve desired outcomes. Support local customers and provide responsive field service as required. Read and interpret mechanical drawings and apply strong mechanical troubleshooting skills. Support hardware and software upgrades to automated test equipment. Work independently in the field while maintaining effective communication with remote technical teams. Follow company and customer safety, quality, and operational procedures. Required Qualifications Bachelor's degree in Mechanical Engineering, Electrical/Electronics Engineering, Computer Science, or a related technical field. 5+ years of experience in semiconductor automation, semiconductor test systems, automated equipment, or a related industry. Strong mechanical troubleshooting and hands-on equipment skills. Ability to read and interpret mechanical drawings. Experience in troubleshooting complex automated equipment and control systems. Excellent written and verbal communication skills. Ability to communicate effectively with customers, engineering teams, and technical personnel. Ability to work independently with minimal supervision and effectively as part of a team. Ability to prepare technical documents, procedures, service reports, and progress reports. Ability to lead or participate in customer meetings and technical discussions. Preferred Technical Experience Experience with some or all of the following is highly desirable: Vision systems Motion control systems PLCs LDMs Pneumatic systems Computer hardware and software Semiconductor automated test equipment Equipment installation and commissioning Hardware and software upgrades Basic programming or scripting Programming knowledge in C#, Visual Basic, JavaScript, XML, or similar technologies is a plus.

What We Offer Competitive salary:

Full-time employment Variable shifts with shift differential pay Health benefits begin on your first day 25 days per year, combined paid holidays and PTO 401(k) with 3% company matching Opportunity to work with advanced semiconductor test and automation technology Customer-facing engineering role with opportunities to develop technical and troubleshooting expertise

Pay:

$79,700.00 - $96,100.00 per year

Benefits:

401(k) 401(k) matching Dental insurance Employee assistance program Flexible spending account Health insurance Health savings account Life insurance Retirement plan Vision insurance

Work Location:

Hybrid remote in Tempe, AZ 85284