Location:

Dallas, TX Company:

Paratus Service Group About the Role Paratus Service Group is seeking a highly motivated Field Service Engineer in the Dallas area to join our growing team of lighting control experts. This position is ideal for individuals who enjoy solving technical challenges, working directly with customers, and becoming specialists in advanced lighting control systems. As a Field Service Engineer, you will work on commercial and high-end residential projects, serving as the technical lead for system commissioning, programming, troubleshooting, and customer training. You will collaborate with contractors, project managers, facility personnel, and end users to ensure successful project delivery and exceptional customer satisfaction. Responsibilities Commission, program, and troubleshoot advanced lighting control systems. Verify proper installation and operation of field devices, panels, processors, and network infrastructure. Perform system diagnostics and resolve technical issues both remotely and on-site. Train end users, facility staff, and project stakeholders on system operation. Create and maintain detailed service documentation and commissioning reports. Coordinate with project managers, contractors, and clients to ensure project success. Serve as the primary technical point of contact during project commissioning and service activities. Travel frequently in support of projects and service calls. Approximately 75% of travel will be nationwide, with the remaining 25% consisting of local travel within a 50-mile radius of the Dallas area. Ability and willingness to travel overnight and on multi-day trips throughout the United States. Qualifications We are looking for candidates with strong technical aptitude, excellent communication skills, and a desire to learn new technologies. Preferred Qualifications Experience with electrical systems, low-voltage systems, controls, automation, or electronics. Technical degree, vocational training, military technical experience, or equivalent hands-on experience. Ability to read electrical drawings, schematics, and construction documents. Strong troubleshooting and problem-solving skills. Excellent customer service and communication abilities. Valid driver's license and ability to obtain or possess a Real ID for domestic air travel. Desired Skills and Certifications Experience with lighting control systems. Experience with Building Automation Systems (BAS), networking, audiovisual systems, or HVAC controls. Knowledge of Lutron, Crestron, Vantage, KNX, DALI, DMX, or similar technologies. Programming and networking experience. What We Offer At Paratus Service Group, we invest in our employees' success and professional growth. Fully paid technical training and certification programs. Career advancement opportunities. Competitive salary. Performance-based bonus opportunities. Healthcare reimbursement. Paid time off and company holidays. Company-provided tools and equipment. Travel and expense reimbursement. Ongoing professional development and technical support.

Our goal is simple:

provide our team members with the training, resources, and support they need to build a successful and rewarding career. Why Join Paratus? If you enjoy technology, solving challenging problems, working independently, and making a direct impact on customer success, this is an excellent opportunity to join a growing organization and build a specialized career in the building automation and lighting controls industry.

Job Type:

Full-time Pay:

$63,000.00 - $75,000.00 per year

Benefits:

401(k) 401(k) matching Dental insurance Health insurance Health savings account Life insurance Paid time off Retirement plan Vision insurance Willingness to travel: 75% (Required)

Work Location:

On the road