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JCS Restoration

Lead Water Mitigation Technician

Career Insights for Field Service Technician

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What they do

A Field Service Technician services and repairs equipment and machines in a variety of customer locations such as residential, commercial, or industrial settings. Workers in this field can specialize in the diagnosis, maintenance, and repair of industrial, hardware, construction or electronic equipment just to name a few. These roles may work in a variety of remote locations and can travel up to multiple locations in a day.

$56,042 / year median in California

+14% projected growth

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Job Description

Company Overview JCS Restoration is a family-owned and operated business dedicated to delivering exceptional customer service while building long-term relationships. We specialize in comprehensive restoration services, including water and mold remediation, as well as home reconstruction and remodeling. Our team is committed to providing top-tier support during emergency situations, available 24 hours a day, 7 days a week. Job Summary We are seeking a dynamic and experienced Lead Water Mitigation Technician to join our team. In this vital role, you will lead water damage restoration projects, coordinate mitigation efforts, and ensure safety and quality standards are met. Your expertise will help clients recover quickly from water-related incidents while maintaining a safe and efficient work environment. This position offers on-call coverage, requiring readiness to respond promptly to emergency calls at any time. Duties Lead water mitigation projects by assessing damage, developing action plans, and supervising team members during restoration efforts Perform water extraction, drying, cleaning, mold remediation, and debris removal using appropriate tools and techniques Operate company vehicles and power tools safely in compliance with safety protocols and PPE requirements Communicate effectively with clients to explain procedures, answer questions, and ensure customer satisfaction Maintain detailed documentation of work performed using industry-standard software such as Xactimate for estimating costs Ensure all team members adhere to safety protocols including respiratory protection and personal protective equipment (PPE) use Assist in training and mentoring junior technicians to uphold quality standards and industry best practices Monday to Friday Weekends on call every three weeks This role requires occasional travel. Certain projects may involve extended stays at job sites Requirements Prior experience as a Water Mitigation Technician with a proven track record of success Excellent leadership and communication skills that inspire confidence in our clients Familiarity with the latest tools, techniques, and best practices in water mitigation A customer-first attitude and a commitment to restoring lives and properties
REQUIRED
Must be available on call after hours
Preferred:
Moisture Mapper and Dash experience preferred
Preferred:
IICRC Certification in Water Damage Restoration Join our team as a Lead Water Mitigation Technician if you're passionate about restoring homes and helping clients through challenging times! We value energetic professionals committed to excellence in restoration services.
Pay:
$24.00 - $28.00 per hour
Benefits:
401(k) Dental insurance Health insurance Paid time off Paid training Vision insurance
Work Location:
In person