A Field Service Technician services and repairs equipment and machines in a variety of customer locations such as residential, commercial, or industrial settings. Workers in this field can specialize in the diagnosis, maintenance, and repair of industrial, hardware, construction or electronic equipment just to name a few. These roles may work in a variety of remote locations and can travel up to multiple locations in a day.
Field Operations Specialist Fresh Frames Window Cleaning•5.0 Boca Raton, FL Job Details Full-time $18•$35 an hour 4 hours ago Benefits Paid training Flexible schedule Qualifications Customer communication Route driving Outdoor work experience Schedule management Quality control Customer relationship management Full Job Description Field Operations & Sales Specialist Fresh Frames Window Cleaning•
Boca Raton FL Job Type:
Full-Time Expected Hours:
35-45 hours per week
Compensation:
Expected earnings of $1,500•2,000 every two weeks , including base pay and performance/sales incentives About the Position Fresh Frames Window Cleaning is looking for motivated, dependable, and growth-oriented individuals to join our Miami operation as Field Operations & Sales Specialists . This is not a traditional window cleaning technician position . We are looking for someone who can take ownership of their daily operation from start to finish. You will perform professional window cleaning services while also managing your route, communicating directly with customers, identifying sales opportunities, maintaining equipment and inventory, and helping ensure daily operations run smoothly. The right person should be comfortable working with their hands AND talking to customers . You should be able to provide great service, confidently recommend additional services, stay organized throughout your route, and take responsibility for company equipment. We're looking for people who want to develop into valuable long-term members of the Fresh Frames operation. What You'll Be Responsible For Field Service & Window Cleaning You will be trained to perform professional residential and commercial window cleaning using Fresh Frames' equipment and cleaning systems. This includes traditional hand cleaning, squeegee work, water-fed equipment, and other company-approved cleaning methods. You will be responsible for maintaining Fresh Frames' quality standards at every property. Sales & Upselling This is an important part of the position. You'll be expected to identify opportunities at properties and professionally recommend additional services when appropriate.
You should be comfortable:
Starting conversations with customers Explaining services and pricing Identifying additional service opportunities Making recommendations Upselling appropriate services Working toward sales and performance goals Following up on opportunities when required Previous sales experience is strongly preferred, but we will train the right person. Customer Relations You will often be the face of Fresh Frames at a customer's home or business. You'll be expected to communicate professionally before, during, and after appointments. That includes answering basic questions, explaining the service, communicating delays or issues, addressing reasonable customer concerns, and making sure the customer has a positive experience. Route & Daily Operations You're responsible for staying on top of your assigned route.
Responsibilities may include:
Reviewing the day's appointments Preparing for upcoming jobs Staying on schedule Managing travel between appointments Communicating delays Updating job statuses Completing assigned appointments Communicating operational problems to management Helping make sure the following day's route is prepared We want someone who can eventually be trusted to receive a route and take ownership of getting it completed correctly. Equipment & Inventory You'll be responsible for company equipment assigned to you and/or your team.
This includes:
Keeping equipment clean and organized Preparing equipment before routes Properly storing equipment Reporting damaged or missing equipment Tracking commonly used supplies Identifying low inventory before products run out Communicating inventory needs to management Helping maintain an organized vehicle/workspace We don't want to discover we're out of an important product the morning it's needed. Being proactive is part of this position. What We're Looking For We're looking for someone who is more than just good at physical labor .
The ideal candidate is:
Hardworking and dependable Professional around customers Confident speaking with people Sales-minded Organized Punctual Comfortable working independently Comfortable working as part of a team Able to take direction and feedback Coachable and willing to learn Comfortable with goals and performance expectations Able to problem-solve in the field Responsible with company equipment Comfortable performing physical outdoor work Interested in growing within the company Sales, customer service, route-based service, home services, hospitality, or similar experience is a plus. Window cleaning experience is not required if you're willing and able to learn. Training Program Selected candidates will complete a structured, paid training program before being expected to operate independently. Training will include both hands-on field training and operational/sales training. You'll learn: Field Training Professional window cleaning Hand cleaning and squeegee techniques Water-fed cleaning systems Equipment setup and breakdown Equipment care Job preparation Safety procedures Quality-control standards Working efficiently on a route Operations & Sales Training Customer communication Fresh Frames service standards Sales fundamentals Upselling Identifying additional service opportunities Handling common customer situations Route management Job organization Inventory management Company procedures Our goal is not simply to teach you how to clean a window. Our goal is to train you to successfully manage the entire customer experience and field operation. Schedule This is a full-time position , generally 35-45 hours per week . A typical workday may be approximately 8 hours , although start/end times and total hours may vary depending on the route, weather, workload, customer appointments, and operational needs. Because this is a field-service position, some flexibility is required.
Compensation Expected earnings:
$1,500•2,000 every two weeks Compensation is designed to reward strong performance and may include: Base/hourly compensation + performance incentives + sales opportunities Actual earnings can vary based on hours worked, individual performance, sales, and applicable incentives. We're looking for people who want the stability of a full-time position while also having the opportunity to increase their earnings through performance and sales. Growth Opportunity Fresh Frames is actively developing its Miami operation, and we're looking for people who can grow with it. Strong performers may have opportunities to take on additional responsibilities involving: Route leadership → Sales → Training → Field operations → Team leadership We want employees who can eventually be trusted with more responsibility as the Miami operation grows. Location Boca Raton/ Fort Lauderdale Candidates must be able to reliably report to the Tamiami area and travel throughout assigned service areas as required. Who Should Apply This position could be a great fit if you're someone who: Likes working outside, enjoys talking to people, isn't afraid to sell, takes pride in your work, stays organized, and wants your performance to directly impact how much you can earn. We're currently looking for a small number of strong candidates , not simply trying to fill technician positions. If you're looking for an opportunity where you can develop skills in sales, customer service, field operations, route management, and professional home services , we'd like to hear from you. Apply today to be considered for our upcoming in-person hiring cohort in Boca Raton.
