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Sligo Systems

Field Service Technician

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What they do

A Field Service Technician services and repairs equipment and machines in a variety of customer locations such as residential, commercial, or industrial settings. Workers in this field can specialize in the diagnosis, maintenance, and repair of industrial, hardware, construction or electronic equipment just to name a few. These roles may work in a variety of remote locations and can travel up to multiple locations in a day.

$47,219 / year median in Florida

+17% projected growth

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Job Description

Field Service Technician We are seeking a motivated and technically skilled Field Service Technician to join our team. This hands-on position is responsible for installing, troubleshooting, repairing, and maintaining Sligo Systems' Visual Compliance Monitoring System (VCMS™) and related equipment at customer facilities across the United States. The ideal candidate is customer-focused, mechanically and electrically inclined, and enjoys traveling to solve technical challenges while providing exceptional service. Responsibilities Travel to customer sites throughout the U.S. to perform installation, commissioning, maintenance, and repair of SCADA equipment and related systems Troubleshoot electrical, mechanical, networking, and control system issues both onsite and remotely Install, configure, and test, sensors, communication equipment, control panels, and associated hardware Perform preventative maintenance inspections and system performance evaluations Train customers on proper operation and basic maintenance of installed systems Document service activities, repairs, and recommendations through detailed service reports Coordinate with internal technical support and engineering teams to resolve complex technical issues Maintain company tools, equipment, and service vehicle in a clean and organized condition Follow all customer site safety requirements and company safety procedures Assist with system testing, equipment preparation, and technical support at the office when not traveling Provide professional, courteous customer service while representing Sligo Systems in the field Participate in an on-call rotation to support customers as needed
Qualifications:
High school diploma or equivalent (Associate degree or technical training in electrical, electronics, industrial maintenance, instrumentation, or related field preferred) Minimum 2 years of experience in field service, industrial maintenance, electrical troubleshooting, controls, instrumentation, or related technical field Working knowledge of electrical systems, low-voltage and high-voltage wiring, and basic networking concepts Strong mechanical aptitude and problem-solving skills Ability to read electrical diagrams and technical documentation Excellent communication and customer service skills Self-motivated with the ability to work independently and manage travel schedules Valid driver's license with a clean driving record Ability to lift up to 50 lbs and work safely on ladders and around industrial equipment Willingness to travel frequently throughout the United States, including overnight travel
Work Environment:
Work is performed at customer facilities, including landfills and other industrial environments, as well as in the office when not traveling Frequent travel by vehicle and air, including overnight stays Must be comfortable working outdoors in varying weather conditions and around heavy equipment Position may require climbing ladders, walking uneven terrain, and standing for extended periods Proper personal protective equipment (PPE) is provided and required when working onsite Sligo Systems is a full-service systems integrator providing engineering services and fabrication of custom industrial automation and process systems for a wide range of applications in Municipal Solid Waste, Oil & Gas, and Water & Wastewater markets. Project implementation involves a variety of equipment manufacturers, software packages, process and network architectures, and includes HMIs, PLCs and associated components from all major OEMs. EOE/AA/M/F/Vet/Disability Sligo Systems maintains a drugfree workplace.