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Shack Shine Atlanta Northeast

LEAD Outdoor Technician -Power Washing Residential

Career Insights for Field Service Technician

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What they do

A Field Service Technician services and repairs equipment and machines in a variety of customer locations such as residential, commercial, or industrial settings. Workers in this field can specialize in the diagnosis, maintenance, and repair of industrial, hardware, construction or electronic equipment just to name a few. These roles may work in a variety of remote locations and can travel up to multiple locations in a day.

$47,304 / year median in Georgia

+16% projected growth

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Job Description

Lead OUtdoor Technician, Window Cleaning/Power Washing/Gutters
WHO WE ARE
Shack Shine is a home service company, specializing in window washing, gutter cleaning, and house washing services for a high-end clientele. Shack Shine Atlanta Northeast is hiring a Dynamic Lead Outdoor Detailing Technician-Residential who will help lead the production process while working with tools alongside their partner. The ideal candidate is highly organized and customer focused, with a passion for delivering outstanding results to his or her clients. Those who enjoy working with their hands while owning the customer service experience will thrive in this role.
WHAT WE OFFER?
Competitive pay and bonus structure, including tips! Morning meetings in an office with free coffee, snacks and drinks Awesome team culture and events Full Time hours with job security Paid training and career planning TONS of growth opportunities
WHO ARE WE LOOKING FOR?
Part Time Outdoor Technician Outgoing personality, able to connect with clients and build relationships effectively MUST BE 23 or older for insurance purposes to drive our vehicles
MUST HAVE VALID DRIVERS
LICENSE and Clean driving record w/proof of driving history from the DMV, we will supply the link
MUST HAVE
On the Job use of Ladders 32ft or higher and comfortable with heights Experience in residential/commercial pressure washing, soft washing and window cleaning is a plus but Will Train Clean and professional appearance High comfort level with technology and business software Ability to precisely execute multiple tasks at the same time
RESPONSIBILITIES
Customer greeting and interaction Supervisory Skills Estimate and provide up sell opportunities Troubleshoot equipment and production issues on-site Customer close/walk around and payment collection Ask for a Google or online review Maintain job tracking and revenue details in our CRM/App
IF YOU WANT TO BE CONSIDERED FOR THIS ROLE, MAKE SURE YOU ANSWER ALL OF THE APPPLICATIONS QUESTIONS
Pay:
$20.00 - $22.00 per hour
Benefits:
Flexible schedule Opportunities for advancement Paid training Application Question(s): Are you able to provide a recent Driving History if we give you the link? No DUIi's, no At Fault Accidents, or excessive Speeding tickets or no more than 3 points. This is for our insurance to cover you for driving our vehicles.
Experience:
Professional Customer Service:
2 years (Required)
Professional Ladder:
2 years (Required)
Professional Power Washing:
2 years (Required)
Sales:
1 year (Preferred)
Professional Outdoor Work:
2 years (Required)
License/Certification:
Driver's License (Required) Ability to
Commute:
Suwanee, GA (Required)
Work Location:
In person