Marketing, Sales & Service Field Service Representative

• GM Defense 위치 Milford, Michigan Warren, Michigan (+) Show all locations
• ) Hide all locations 직무 유형 Full time 게시됨 9 04 2026 Job Requisition

JR-202618582

설명 This role is categorized as onsite. This means the selected candidate is expected to report to Milford or Warren MI on a full time basis

About GM Defense:

GM Defense is driving the future of military mobility by leveraging the best-in-class capabilities of General Motors for unmatched innovation, proven performance, and breakthrough life-cycle economics. We deliver reliable, affordable, and innovative products across a full spectrum of capabilities

• integrated vehicles, electrification, autonomy, robotics, and security.

The Role:

The Field Service Representative (FSR) is the 'voice of the customer" assuring segment leading Warranty and customer satisfaction. You will directly interface the Vehicle Chief Engineer and Program Team members, all of the Engineering teams, and the related Manufacturing Plants. You'll serve as a liaison between General Motors Defense and the customer to help coordinate, communicate, review, and provide support for the HD SUV and other GMO platforms. You will provide technical and administrative support to resolve problems related to maintenance, training, quality, readiness, and sustainability.

What You'll Do:

Perform vehicle disassembly, reassembly, and verification of proper operation Determine serviceability of vehicle systems, and the need for repair Use scan tool and multimeter, with schematics to diagnose and repair vehicle subsystems Replace worn or damaged pans with new or reconditioned parts. Perform maintenance in accordance with prescribed Technical Manuals. Retrofit of vehicle components in accordance with instructions Properly document all activities as required by task and for reporting purposes. Travel up to 90% of the time to customer locations Support Warranty claims processes Perform early issue identification, tracking and resolution Assist in the Develop of Operator and Maintainer training Perform service procedure validation Perform special assignments as requested

Your Skills & Abilities:

(Required Qualifications): 2 years' experience in one or more of the following: Quality, Engineering, Plant Manufacturing, Product Development, Supplier Quality, Field Service Representative, Field Service Engineering or related Travel up to 90% both domestic and international Able to lift 50 pounds Comfortable with ambiguous environments High degree of problem-solving skills & experience High level of oral and written communication & presentation skills Ability to work independently and identify issues through data High level of interpersonal skills to effectively work with others and in a team environment Candidate must be a U.S. Person (U.S. citizen, U.S. permanent resident, asylee or refugee). Eligible to obtain Secret U.S Security Clearance after hire What Will Give You a Competitive Edge (Preferred Qualifications): Bachelors Degree Education/certificates in vehicle service repair Active Secret U.S. Security Clearance as of the first day of work. This position requires eligibility to access classified information at the Secret U.S. Security Clearance level for which the U.S. Government requires U.S. Citizenship. The successful candidate must have eligibility to access classified information at that level. #GMD GM does not provide immigration-related sponsorship for this role. Do not apply for this role if you will need GM immigration sponsorship now or in the future. This includes direct company sponsorship, entry of GM as the immigration employer of record on a government form, and any work authorization requiring a written submission or other immigration support from the company (e.g., H1-B, OPT, STEM OPT, CPT, TN, J-1, etc.) 이 직무는 전일 출근 직무로 분류됩니다. 즉, 선발된 지원자는 특정 근무지에서 전일제로 근무해야 합니다. 선발된 지원자는 이 직무를 위해 50% 이상의 잦은 출장을 다녀야 합니다. 이 직무는 리로케이션 혜택을 받을 수 없습니다. 모든 리로케이션 관련 비용은 최종선정 된 지원자가 부담해야 합니다. 다양성 정보 General Motors는 법적으로 금지된 차별을 배제하는 것은 물론 포용성과 소속감을 진정으로 장려하는 직장이 되기 위해 노력하고 있습니다. 당사는 다양성이 보장되는 환경에서 직원들이 역량을 발휘하고 우리 고객을 위한 더 좋은 제품을 개발할 수 있다고 믿습니다. 따라서 입사에 관심 있는 사람이 있다면 포지션별 주요 업무와 자격을 확인하고 본인이 보유한 기술과 능력에 부합하는 모든 포지션에 적극적으로 지원하기를 장려합니다. 지원자는 채용 과정에서 역할 관련 평가(해당하는 경우) 및/또는 채용 전 스크리닝을 통과해야 합니다. 자세한 정보는 GM 채용 과정 안내 를 참고하십시오. 공평한 취업 기회 선언 (미국) General Motors는 공평한 기회를 제공하는 고용주임을 자부합니다. 자격을 만족하는 지원자는 인종과 피부색, 성별, 성적 지향, 성별 정체성, 국적, 장애, 재향 군인 보호법 적용 여부와 상관없이 채용 후보로서 심사를 받습니다. 숙소 (미국 및 캐나다) General Motors는 장애인을 포함한 모든 구직자들에게 취업 기회를 제공합니다. 구직이나 취업 지원에 도움이 되는 합리적인 숙소가 필요한 경우 Careers.

Accommodations@GM.com 으로 이메일을 보내시거나 800-865-7580으로 전화주십시오. 이메일에, 귀하가 요청하는 특정한 숙소에 대한 설명과 귀하가 지원하는 직무와 채용 요청서 번호를 포함해주세요. 지금 신청하세요 구하다 저장됨 [Open sharing options] [Share] 관련 작업 구하다 저장됨 Milford, Michigan Subsystem Architect

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