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Serac Inc

Field Service Technician

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What they do

A Field Service Technician services and repairs equipment and machines in a variety of customer locations such as residential, commercial, or industrial settings. Workers in this field can specialize in the diagnosis, maintenance, and repair of industrial, hardware, construction or electronic equipment just to name a few. These roles may work in a variety of remote locations and can travel up to multiple locations in a day.

$50,733 / year median in Idaho

+24% projected growth

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Job Description

Field Service Technician 3.4 3.4 out of 5 stars 3450 Kimberly Road, Twin Falls, ID 83301 Hybrid work $37.16
  • $41.11 an hour
  • Full-time Serac Inc 7 reviews $37.16
  • $41.11 an hour
  • Full-time Field Service Technician II
  • Filling & Packaging Machinery Serac Inc.
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Industrial Automation Job Type:
Full-time Pay:
$37.16
  • $41.
11 per hour
Location:
Must reside in Twin Falls or Boise, Idaho (or immediate surrounding area)
Travel:
Extensive, field-based (short-notice deployments; must live within 1 hour of a major airport — Boise preferred)
Work Authorization:
Must be authorized to work in the U.S. now and in the future. Sponsorship is not available for this position. About the Role Serac Inc. is hiring a Field Service Technician II to install, commission, troubleshoot, and maintain cup filling, cup fill-seal, liquid filling, capping, and packaging machinery at customer sites across North and South America, with occasional international support. This is a hands-on, travel-intensive field service role built for technicians who know cup-filling and fill-seal equipment, thrive in fast-paced environments, enjoy solving complex mechanical and controls problems, and want to work directly with customers on high-value industrial equipment. Location Requirement (Please Read) You must reside in Twin Falls or Boise, Idaho , or the immediate surrounding area. Boise airport access is strongly preferred for rapid deployment. Candidates outside this region will not be considered for this posting.
What You'll Be Doing Install & Commission Equipment:
Start up new and refurbished cup filling, fill-seal, capping, and packaging machines.
Troubleshoot & Repair:
Diagnose electrical, mechanical, pneumatic, and control issues to minimize downtime.
PLC Diagnostics:
Modify and debug PLC logic as needed (Allen-Bradley primary, Siemens secondary).
Customer Support:
Train operators and maintenance teams; support trials, upgrades, and format and cup-size changeovers.
Preventive Maintenance:
Perform inspections, upgrades, and reliability improvements.
Documentation:
Complete detailed service reports and provide root-cause feedback to engineering teams.
Collaboration:
Work closely with Electrical Engineering, Project Teams, and Global Service groups. What We're Looking For Cup filling and fill-seal experience strongly required (cup, dairy, or food filling-sealing machinery is a major plus). OEM or machine-builder field service background on filling, capping, or packaging equipment. Hands-on Allen-Bradley PLC troubleshooting and logic modification (Siemens a plus). Strong electrical and mechanical troubleshooting, including pneumatics and controls. Comfortable working independently at customer sites and training customer personnel. Education Associate degree in Electronic Technology or a related field. Equivalent hands-on experience may substitute for formal education. Travel & Work Expectations Based in Twin Falls or Boise, Idaho. Short-notice deployments. Weekends and extended onsite stays. Must hold a valid driver's license. Must be able to lift up to 50 lbs and work in industrial environments. Compensation $37.16
  • $41.
11 per hour, commensurate with experience. How to Apply Apply directly through Indeed, or send your resume along with the best time and number to reach you to oscar.chirinos@serac-group.com . Cup-filling and fill-seal technicians based in the Twin Falls or Boise area move to the front of the line.
Pay:
$37.16
  • $41.
11 per hour
Benefits:
401(k) 401(k) matching Cell phone reimbursement Dental insurance Disability insurance Flexible spending account Fuel card Health insurance Health savings account Life insurance On-the-job training Opportunities for advancement Paid time off Retirement plan Vision insurance Application Question(s): Are you eligible to work in the U.S. without current or future sponsorship? We are not sponsoring at this time. Do you live in or near Twin Falls, Boise, or the surrounding areas?
Work Location:
Hybrid remote in Twin Falls, ID 83301