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MI
Metkon Instruments Inc.
Field Service Technician
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Based on South Carolina data
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What they do
A Field Service Technician services and repairs equipment and machines in a variety of customer locations such as residential, commercial, or industrial settings. Workers in this field can specialize in the diagnosis, maintenance, and repair of industrial, hardware, construction or electronic equipment just to name a few. These roles may work in a variety of remote locations and can travel up to multiple locations in a day.
$48,748 / year median in South Carolina
+12% projected growth
Job Description
:
The Role You are Metkon at the customer site. You install new equipment, keep installed machines running, and train the people who use them. Install and commission equipment at customer labs across North America Diagnose and repair mechanical, electrical, hydraulic, pneumatic, and software faults Perform preventive maintenance and calibration Install and configure Windows-based instrument software on customer networks Train customers on operation and care of their equipment Write clear service reports and recommend repairs, upgrades, and spare parts Report recurring issues back to our engineering team in Turkey Uphold safety and quality standards on every site, including customer-specific EHS requirements What You Need Hands-on experience servicing laboratory or industrial equipment Strong mechanical and electrical aptitude; comfortable with 208V/480V three-phase and lockout/tagout Able to read schematics, hydraulic/pneumatic diagrams, and engineering drawings Solid troubleshooting across mechanical, electronic, and software problems Good computer skills
METKON USA
Field Service Technician Location:
Based out ofMauldin, SC Field-based Type:
Full-time Pay:
$70,000- 85,000 depending on experience About Metkon Metkon Instruments manufactures equipment and consumables for metallography, petrography, and spectroscopy sample preparation
- precision cutting, grinding and polishing machines, mounting presses, micro-indentation hardness testers, image analysis systems, and microscopes.
The Role You are Metkon at the customer site. You install new equipment, keep installed machines running, and train the people who use them. Install and commission equipment at customer labs across North America Diagnose and repair mechanical, electrical, hydraulic, pneumatic, and software faults Perform preventive maintenance and calibration Install and configure Windows-based instrument software on customer networks Train customers on operation and care of their equipment Write clear service reports and recommend repairs, upgrades, and spare parts Report recurring issues back to our engineering team in Turkey Uphold safety and quality standards on every site, including customer-specific EHS requirements What You Need Hands-on experience servicing laboratory or industrial equipment Strong mechanical and electrical aptitude; comfortable with 208V/480V three-phase and lockout/tagout Able to read schematics, hydraulic/pneumatic diagrams, and engineering drawings Solid troubleshooting across mechanical, electronic, and software problems Good computer skills
- installing and configuring software on customer machines, not just email Clear communication; you can train a customer and write a report someone else can act on Customer-focused mindset
- responsive, reliable, and professional on site, because you are often the only Metkon person the customer ever meets Able to work independently and manage your own schedule Authorized to work in the US without visa sponsorship Valid driver's license and clean driving record Willing to travel, including overnight stays Valid US passport, or able to get one
- factory training in Bursa, Turkey in your first year Able to lift 50 lbs and handle crating, pallet jacks, and work on your feet High school diploma or equivalent; technical certificate, associate degree, or military technical training preferredNice to Have Field service experience with lab instruments or materials testing equipment Metallography or sample preparation knowledge Hardness testing and calibration (ASTM