Find Jobs
Find Jobs Near You – Available Work in Your Location
Senior Field Service Representative
Career Insights for Field Service Technician
See where this job fits in the broader career landscape. Knowing your career path helps you see what's possible from here.
Scorecard
Based on Washington data
Review key factors to help you decide if this role fits your goals. How is this calculated?
What they do
A Field Service Technician services and repairs equipment and machines in a variety of customer locations such as residential, commercial, or industrial settings. Workers in this field can specialize in the diagnosis, maintenance, and repair of industrial, hardware, construction or electronic equipment just to name a few. These roles may work in a variety of remote locations and can travel up to multiple locations in a day.
$55,220 / year median in Washington
+13% projected growth
Job Description
- Support customers across the power system lifecycle: startup, commissioning support, maintenance, testing, troubleshooting, upgrades, and emergencies
- Manage small projects independently and lead FSR teams on larger projects
- Generate timely and accurate service reports on work, product performance, and warranties
- Provide recommendations for improved electrical systems
- Cultivate strong relationships with customers, team members, and partners
- Mentor less experienced technicians
- Utilize digital tools for remote work, including laptops, iPads, IR cameras, Google Glasses, MS Teams, and more
Team Benefits:
- Guaranteed 40-hour base pay, eligible for overtime and travel premiums
- Career growth, mentorship and safety training
- Company vehicle, toolkit, and phone
- Tuition assistance for ongoing learning
- Leads program with bonus pay
- Opportunities across 32 service branches ##
Qualifications:
Basic Qualifications:
- High school diploma or higher with a minimum of 3 years of experience testing, troubleshooting, evaluating, and servicing electrical distribution and control systems, or in lieu of HS diploma or GED, completion of accredited trade school and/or program completion with 7 or more years of experience evaluating and servicing electrical distribution or control systems
- Experience in testing, troubleshooting, evaluating, and servicing electrical distribution and control systems
- Must be able to work in the US without corporate sponsorship now or in the future
- Must have a valid driver's license
Preferred Qualifications:
- Associate degree or higher from an accredited institution
- Bachelor's degree in Engineering from an accredited institution
- Previous Electrical testing experience
- Electrical or General Contractor's License
- Professional Engineering License
- Experience performing power quality measurements, troubleshooting, analysis as well as protective relays
NICET/NETA
certification ##Skills:
Position Success Criteria:
- Successfully complete and maintain compliance with Eaton's safety program and policy; This includes role-applicable portions of the EESS Qualified Electrical Worker (QEW) program and any required annual re-certifications thereafter
- Submit to periodic customer required background and drug screenings
- Must have the ability to work variable hours, including nights & weekends, and travel within the district/state/region/country based on customer requirements.
- This position requires you to drive an Eaton vehicle
- Must be able and willing to obtain Department of Transportation (DOT) non-CDL qualification and comply with all DOT regulatory requirements, if required.
- Understands 3-phase power systems and low, medium, and high voltage power distribution equipment.
- Performs physically demanding tasks, requirement to stand, walk, stoop, squat, kneel, and reach above, to, and below shoulder level, lift, carry, push, pull, and use hands to handle and feel.
- Ability to obtain and maintain a valid TWIC card
- Proficient with hand and power tools for equipment assembly
- Strong problem-solving and logical thinking skills
- Works well under time constraints and in stressful situations
- Explain technical problems and solutions
- Collaborates effectively with the team to meet project deadlines We are committed to ensuring equal employment opportunities for all job applicants and employees.