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Field Service Technician
Job Description
About the Role Are you a hands-on problem solver looking to apply your mechanical expertise in a critical healthcare environment? As a Field Service Technician, you will serve as a vital partner to medical facilities, ensuring that essential surgical and sterilization equipment remains operational to support life-saving procedures. This role offers the autonomy to manage your own territory while providing the technical precision required to maintain complex electromechanical systems. Responsibilities Diagnose, repair, and perform preventative maintenance on a wide range of sterilization and surgical support equipment. Execute complex installations and field upgrades to ensure systems meet rigorous regulatory and safety standards. Manage service calls and project timelines autonomously to maximize equipment uptime for healthcare providers. Collaborate with engineering and technical support teams to resolve escalated mechanical or electronic malfunctions. Provide expert guidance to customers regarding equipment performance, repair options, and potential service enhancements. Maintain accurate digital documentation of all service activities and compliance records using advanced mobile platforms. Required Skills High School Diploma or GED with at least 4 years of professional experience, including 2 years in a technical or mechanical capacity. Proven ability to troubleshoot and repair complex mechanical, electromechanical, or electronic systems. Proficiency with basic computer applications, mobile navigation, and digital data entry. Valid driver's license and the ability to meet strict vendor credentialing and background check requirements. Strong interpersonal skills with a focus on delivering exceptional customer service. Preferred Skills Associate degree or specialized certifications in a technical, mechanical, or electrical field. Previous experience in HVAC, refrigeration, industrial maintenance, or aviation repair. Military technical training or experience with competitive equipment portfolios. Demonstrated success in managing independent field service territories.