Service Technician Cogent, Inc. - 2.3 Cedar Rapids, IA Job Details $23 - $27 an hour 14 hours ago Benefits Profit sharing Health savings account Paid holidays Health insurance Dental insurance 401(k) Paid time off Vision insurance 401(k) matching Employee stock ownership plan Volunteer time off Life insurance Referral program Retirement plan Qualifications Computer operation Customer communication Electro-mechanical components Customer service High school diploma or GED Driver's License Electrical motors Electrical systems Attention to detail Troubleshooting electrical systems Machining equipment Computer skills Power tools Vocational training Hand tools Full Job Description Central States Group, A Cogent Company, is seeking a Service Technician to join our team in Cedar Rapids, IA. In this hands-on role, you will be responsible for servicing, repairing, troubleshooting, and maintaining submersible pumps, motors, and other rotating equipment used in the water and wastewater industry. The ideal candidate will have a strong mechanical service background—such as automotive, heavy equipment, industrial maintenance, or similar—and proven electrical and electro-mechanical troubleshooting skills. Experience working with electrical motors and single-phase and three-phase electrical systems is required. This is an excellent opportunity for a mechanically and electrically skilled technician who enjoys solving problems, working with customers, and continuously expanding their technical knowledge. Key Responsibilities Service, repair, maintain, and troubleshoot submersible pumps, motors, and other rotating equipment commonly used in water and wastewater applications. Diagnose and repair mechanical, electrical, and electro-mechanical equipment issues. Troubleshoot single-phase and three-phase electrical systems, motor controls, and electrical motors. Read and interpret wiring diagrams and apply electrical theory to diagnose equipment failures. Perform failure analysis and determine the cause of equipment problems. Prepare accurate repair estimates and technical repair reports, including part numbers, part descriptions, estimated and actual labor hours, failure diagnosis, and work performed. Accurately document labor, parts, materials, and repairs to ensure quality and customer satisfaction. Work independently or as part of a team, often under tight deadlines. Communicate effectively with customers and internal teams regarding equipment condition, repairs, and service requirements. Provide professional, responsive customer service. Follow all company safety practices and procedures. Stay current on products, applications, technology, industry trends, and best practices through continuous learning. Be willing to travel as needed, with significant travel expected as experience and responsibilities develop. Work overtime and respond to short-notice service needs when required. Qualifications High school diploma or GED required. Technical or vocational training in mechanics, electrical, electronics, or a related field preferred. Strong background in automotive, heavy equipment, industrial maintenance, or similar mechanical service. Proven experience with electrical motors and electro-mechanical troubleshooting . Experience troubleshooting single-phase and three-phase electrical systems and motor controls. Ability to read and interpret wiring diagrams and apply basic electrical theory. Previous experience repairing submersible pumps, rotating equipment, or equipment commonly used in water and wastewater facilities is preferred. Strong mechanical problem-solving and diagnostic skills. Ability to work independently with little supervision as well as effectively as part of a team. Ability to work in a fast-paced, continuously changing environment and meet tight deadlines. Strong communication, organizational, and customer service skills. Positive, professional attitude with a commitment to customer satisfaction. Basic computer skills required. Willingness and ability to travel as needed. Ability to work overtime on short notice. Ability to safely lift, maneuver, and work with heavy objects, parts, equipment, and materials. What We're Looking For We are looking for a hands-on technician who enjoys troubleshooting and fixing things , takes pride in quality workmanship, and is willing to continue learning. Candidates with strong mechanical experience who also have solid electrical knowledge and motor troubleshooting experience are encouraged to apply. Experience with submersible pumps or water and wastewater equipment is a plus, but strong transferable experience in automotive, heavy equipment, industrial maintenance, or other electro-mechanical environments will be considered. Why Join Cogent? Cogent is a dynamic, employee-owned company dedicated to innovative fluid processing solutions. We serve the Industrial, Municipal, Commercial Building Trades, and Oil & Gas markets through our partner companies. We believe our people are the difference-makers. As an Employee-Owned Company , you'll directly benefit from your contributions and share in our collective success. Benefits & Perks Employee Ownership Stock (ESOP) - Share directly in the company's success Competitive Compensation and Profit-Sharing Plan (bonuses) 401(k) Retirement Savings Plan with generous matching Comprehensive Health, Dental, Vision, and Life Insurance coverage Generous Paid Time Off (PTO), Holiday Schedule, and 8 hours of paid Volunteer Time Off (VTO) to give back to your community! Continued Professional Training and Career Development Opportunities At Cogent, your career growth and job satisfaction are integral to our shared success. Bring your skills, attitude, and passion for exceptional service, and join us in building prosperous communities and creating impactful solutions. Apply Today! Join the Cogent family and discover why our employees choose to make this their career destination. Experience Required 2 - 3 years: Experience working with electrical motors and single-phase and three-phase electrical systems Education Required High School or better in General Studies Preferred Technical/other training or better Licenses & Certifications Required Driver's License Skills Required Troubleshooting Electrical Systems Problem Solving Motors Mechanical Aptitude Manually Lift Heavy Objects Interpersonal Skills Hand and Powered Tool Use Effective Written Communication Effective Verbal Communication Safety Attention to Detail Dependability Basic Computer Skills AC Electric Motors Knowledge 3-

Phase & Single-phase Systems Knowledge Preferred Data Gathering and Analysis Basic Pump Concept Behaviors Required Team Player:

Works well as a member of a group

Detail Oriented:

Capable of carrying out a given task with all details necessary to get the task done well

Dedicated:

Devoted to a task or purpose with loyalty or integrity

Motivations Required Self-Starter:

Inspired to perform without outside help Ability to Make an

Impact:

Inspired to perform well by the ability to contribute to the success of a project or the organization Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights (https://www.eeoc.gov/poster) notice from the Department of Labor.

Pay:

$23.00 - $27.00 per hour

Benefits:

401(k) 401(k) matching Dental insurance Health insurance Health savings account Life insurance Paid time off Referral program Retirement plan Vision insurance

Work Location:

In person