To provide maintenance and repairs on a wide variety of residential and commercial heating and air conditioning & refrigeration systems according to company standards providing the customer with a high quality experience. Assist with training Service Technicians. Provide feedback to Service Manager regarding technical training needs, inventory and retail pricing. Develop training programs for the service department as needed and directed. Requirements

• Valid drivers license
• EPA Universal Refrigerant Handling License
• Demonstrate willingness to invest in tools used in Service of HVAC equipment.
• Demonstrate willingness to invest time in service training seminars and classes.
• Work from 28' extension ladder and 12' step ladder.
• Understand and communicate benefits of preventative maintenance.
• Demonstrate advanced customer service skills and have ability to communicate clearly, idea's and explanations of problems to residential and commercial customers and coworkers
• Demonstrate willingness to accept responsibility and leadership roles.
• Experience in training and mentoring service technicians.
• Operate scissors and genie lifts in safe manner.

Daily, Weekly, Monthly, Yearly Duties:

• Purchase / Maintain required tool list for Service Technician
• Arrive at job & communicate with customers and collect C.O.D. on maintenance visits as directed
• Ability to work staggered schedule if required
• Relocate from one job-site to another job-site as dispatched during the workday
• Report to dispatcher when arriving and leaving job-site
• Operate company vehicle as needed.
• Follow instructions from supervisor and/or dispatcher and carry out in timely manner
• Report problems with company tools or vehicle promptly
• Report problems with equipment to Dispatcher to expedite parts delivery Complete service repairs as approved by customer.

Perform the following technical duties:

• Advanced electrical and refrigeration principles
• Service tools and testing devices.
• Ability to layout and install refrigeration piping
• Ability to layout, design and install low voltage wiring
• Ability to read and interpret wiring diagrams and blueprints and make accurate material lists
• Advanced diagnostic, repair and provide preventative maintenance on a wide range of residential and light commercial Communicate with customers and collect C.O.D. on maintenance visits as directed Ability to work staggered schedule if required
• Maintain professional appearance and attitude at all times
• Complete all service related forms properly
• Provide all customers with new / renewal maintenance agreement program information
• Acquire commercial and residential planned maintenance agreements
• Inform and educate customers on additional products or services available through company
• Inform customer of replacement options following company guidelines
• Ability to work staggered schedule if required
• On call status for emergency service as required
• Communicate clearly, the ideas and explanations of problems to customers and coworkers
• Diagnose and troubleshoot a wide range of residential and commercial equipment, present repair and replacement options

Job Type:

Full-time Pay:

$14.00

• $25.

00 per hour

Benefits:

Paid time off Referral program

Education:

High school or equivalent (Preferred)

Experience:

HVAC:

1 year (Preferred)

License/Certification:

EPA Universal Certification (Preferred) Driver's License (Required)

Work Location:

In person