The Opportunity We are offering an exciting opportunity to join a growing facilities team in Naples, FL as the Exterior Property Attendant for an expansive waterfront estate and multi-property portfolio that operates like an exclusive five-star luxury resort. The ideal candidate thrives as part of a service-oriented, collaborative team; has a dedicated work ethic; takes pride in presentation; and always operates with a high level of attention, care and discretion. Experience with waterfront properties, vendor coordination, native vegetation, and exterior hardscape is required. The Exterior Property Attendant, collaborating closely with external vendors and service providers, is responsible for hands-on oversight of the care, upkeep, and visual presentation of the exterior grounds and vegetation across all properties. This role not only ensures the pristine and welcoming outdoor environment to a high standard of excellence but also partners closely with the broader facilities team on various projects, as needed. Working independently and alongside estate staff, contractors, landscapers and vendors, the Property Attendant ensures the year-round functionality, beauty, and safety of the estate's lawns, gardens, walkways, and outdoor structures. This is a full-time, on-site role with flexibility for longer hours, as required, and reports to the Facilities Manager. This position works in conjunction with the estate team to support seamless operations across the portfolio and includes travel within Naples to the other properties on a regular basis. Responsibilities Key responsibilities include but are not limited to:

General Responsibilities:

Maintain strict confidentiality regarding employers, family members, guests and assets Respect employer, family and guest privacy at all times Provide exemplary customer service and exercise good judgment while conducting business in a professional and courteous manner Be ready to dive into and take on whatever is needed as situations arise Triage issues and service requests in real time, knowing when to handle tasks directly or to escalate to coordinate with specialists

Property Responsibilities:

Oversee and coordinate external vendors who handle routine lawn and garden care, confirming all mowing, trimming, cleaning, and presentation standards are met Monitor plant health and identify potential issues, coordinating appropriate treatments for pests or diseases in consultation with specialists as needed Work with vendors to ensure seasonal floral displays, potted plants, and decorative elements are properly maintained and presentation-ready Coordinate with third-party landscapers and specialists for arbor work, large plantings, or special installations Conduct routine inspections of irrigation systems (including timers, drip lines, sprinklers, etc.), resolving minor issues directly and escalating larger repairs to the Facilities Manager and vendors Support upkeep of walkways, driveways, patios, fountains, garden lighting, outdoor furniture, hardscapes, coordinating with external vendors when necessary and for specialized cleaning or repairs as needed Perform basic exterior maintenance tasks, including minor repairs, quick fixes, and preventative adjustments, and ensure more complex needs are reported to the Facilities Manager or external vendors Proactively prepare properties for seasonal weather events, including hurricanes, heavy rains, and tropical storms Provide storm or debris removal as needed In conjunction with the Facilities Manager, draft, implement and maintain weekly, monthly, seasonal and annual maintenance checklists Maintain a constant state of cleanliness, organization, and readiness across all exterior areas, proactively addressing issues to uphold estate standards Support setup and takedown for estate entertaining or outdoor gatherings as needed Assist with seasonal transitions (e.g., hurricane prep, holiday lighting, outdoor décor) Operate, maintain, and safely store landscape tools and machinery including mowers, trimmers, blowers, and other pieces of equipment Identify and report any safety hazards or property concerns promptly to ensure a safe environment for family, guests, and staff In alignment with estate protocol, monitor and replenish outdoor supplies and materials Partner with vendors, contractors and the Facilities Manager to ensure specialized work (eg., tree care, pest control, irrigation repair, exterior lighting, etc.) is performed to estate standards Conduct follow-up checks after vendor visits to ensure all contracted services meet estate standards and address any deficiencies promptly Qualifications 3+ years of experience supporting exterior property care and groundskeeping for high-end residential, commercial, or hospitality properties Knowledge of general plant care, irrigation systems, and ae Ability to read and follow instructions for equipment and materials Excellent communication skills, written and verbal, in English required Physically fit and able to lift 50+ lbs, bend, climb, and work outdoors regularly in all weather conditions Ability to read and follow company policies, procedures and agreements Discrete, professional, and respectful of household privacy with a service-first attitude Self-motivated and highly dependable; able to work with minimal supervision Team player, willing to assist with tasks outside of specific role Flexible to work outside of a normal business schedule, including weekends or holidays Valid driver's license and clean driving record; able to travel between properties Legal authorization to work in the US Successfully complete an in-depth background investigation The Employer is committed to providing accommodation for people with disabilities. If you require accommodation through any aspects of the selection process, please notify us and we will work with you to meet your needs.

Pay:

$35.00 - $40.00 per hour

Benefits:

401(k) 401(k) matching Dental insurance Health insurance Health savings account Life insurance On-the-job training Paid time off Professional development assistance Vision insurance

Work Location:

In person