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Job Duties:

Direct or coordinate the activities of workers, such as flight or car attendants. Enforce safety rules and regulations. Explain and demonstrate work tasks to new workers or assign training tasks to experienced workers. Inform workers about interests or special needs of specific groups. Inspect materials, stock, vehicles, equipment, or facilities to ensure that they are safe, free of defects, and consistent with specifications. Inspect work areas or operating equipment to ensure conformance to established standards in areas such as cleanliness or maintenance. Meet with managers or other supervisors to stay informed of changes affecting operations. Observe and evaluate workers' appearance and performance to ensure quality service and compliance with specifications Participate in continuing education to stay abreast of industry trends and developments. Recommend and implement measures to improve worker motivation, work methods, or customer services. Recruit and hire staff members. Requisition necessary supplies, equipment, or services. Resolve customer complaints regarding worker performance or services rendered