Now seeking an energetic and experienced Automotive Service Manager to lead our service department with enthusiasm and expertise in the Palm Beach County market. In this vital role, you will oversee daily operations, manage service technicians, service advisors and support staff and ensure top-tier customer service. Your leadership will drive the department's success by optimizing workflow, enhancing sales opportunities through upselling, and maintaining high standards of automotive repair and diagnostics. We offer excellent compensation and career growth. Responsibilities
- Lead and motivate the service team to deliver outstanding automotive repairs, diagnostics, and maintenance services
- Oversee daily operations of the service department, ensuring efficiency and quality control
- Develop and implement strategies to increase upselling and improve overall customer satisfaction
- Manage estimating processes using automotive estimating software, ensuring accurate and timely quotes
- Supervise service writing, and client communication to foster trust and loyalty
- Ensure compliance with safety standards and maintain a clean, organized work environment Skills
- Proven experience in auto service dealership management with a strong background in automotive diagnostics and repair
- Mechanical knowledge
- Proficient in estimating software and computer-aided estimating tools
- Excellent customer service skills with the ability to communicate clearly with clients about repairs and costs
- Ability to hire, train and retain a team to support business needs
- Strong leadership abilities with experience managing a team of service technicians, advisors and support staff
- Valid driver's license with a clean driving record; ability to drive company vehicles as needed Join us to lead a passionate team dedicated to automotive excellence!
We value motivated professionals who thrive in fast-paced environments and are eager to grow their careers in auto service management. If you're ready to make an impact in the automotive industry while fostering a positive customer experience, we want to hear from you! Equal opportunity employer IND2
Benefits:
401(k) Dental insurance Employee discount Health insurance Paid time off Vision insurance
Work Location:
In person