Overview JP Sides Ford/Chevy Join our dynamic automotive team as an Automotive Service Manager, where you will lead a high-performing service department dedicated to delivering exceptional vehicle care and customer satisfaction. In this energetic role, you will oversee daily operations, manage a team of skilled technicians and service advisors, and ensure the highest standards of automotive repair and maintenance are met. Your leadership will drive efficiency, promote upselling opportunities, and foster a positive environment that encourages growth and excellence. If you thrive in a fast-paced setting and have a passion for automotive technology and customer service, this is the perfect opportunity to accelerate your career! Responsibilities Supervise daily service department activities, ensuring smooth workflow and timely completion of repairs Lead, motivate, and develop a team of service technicians, including assigning tasks and monitoring performance Oversee vehicle diagnostics, repairs, and maintenance procedures such as oil changes, brake repairs, alignments, suspension work, tire services, shocks & struts, transmissions, and collision repairs Utilize estimating software to prepare accurate repair estimates and communicate effectively with customers about services needed Drive upselling initiatives by identifying additional service opportunities that benefit the customer and increase revenue Manage client communication to ensure transparency, build trust, and enhance customer satisfaction Maintain detailed records of all service work performed using computer-aided vehicle damage estimating tools and service writing systems Handle cash transactions accurately while maintaining integrity in all financial dealings Skills Proven experience in auto service management or dealership environments with strong leadership skills Extensive mechanic experience with automotive diagnostics, repair procedures, and mechanical knowledge across various systems including transmissions, brakes, suspension, steering, and collision repair Proficiency with estimating software and computer-aided vehicle damage estimating tools Excellent customer service skills with the ability to communicate clearly and professionally with clients Strong sales acumen with experience in upselling additional services or parts effectively Knowledge of automotive repair standards and safety protocols Ability to handle multiple tasks efficiently while maintaining attention to detail in a fast-paced environment Valid driver's license with a clean driving record; driving experience preferred Join us to lead a vibrant team dedicated to delivering top-tier automotive care! Your expertise will help us exceed customer expectations while fostering a collaborative environment focused on continuous improvement. We value energetic leaders who are passionate about automotive technology and committed to providing outstanding service every day.

Benefits:

401(k) Dental insurance Employee assistance program Employee discount Flexible schedule Health insurance Life insurance Referral program

Work Location:

In person