Description:

Join Our Leadership Team! Kokomo Auto World, Inc is looking for an experienced, motivated, and customer-focused Service Manager to lead our growing service department. If you're a strong leader who thrives in a fast-paced dealership environment and is passionate about delivering exceptional customer service while driving profitability, we'd love to meet you. Responsibilities Lead and manage all daily operations of the service department Coach, motivate, and develop service advisors and technicians Monitor productivity, efficiency, and profitability Ensure an outstanding customer experience from start to finish Manage scheduling and workflow to maximize shop efficiency Maintain high CSI (Customer Satisfaction Index) scores Oversee warranty administration and manufacturer compliance Work closely with the Parts Department and Sales Department Recruit, train, and retain top-performing employees Ensure all safety and dealership policies are followed

Requirements:

Qualifications Previous automotive dealership service management experience preferred Strong leadership and communication skills Proven ability to increase service sales and profitability Experience managing technicians and service advisors Excellent organizational and problem-solving abilities Proficiency with dealership management software Valid driver's license and acceptable driving record What We Offer Competitive salary plus performance bonuses Health, dental, and vision insurance Paid vacation and holidays 401(k) with company match Ongoing training and manufacturer support Professional work environment Opportunity for advancement Employee discounts If you're ready to lead a successful service department and make a difference every day, we want to hear from you! Apply Today!