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Confidential

Lead Maintenance Technician

Career Insights for Maintenance Supervisor

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Based on Massachusetts data

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What they do

A Maintenance Supervisor oversees maintenance of a residential or commercial building, manages maintenance staff and directs maintenance tasks.

$75,309 / year median in Massachusetts

+12% projected growth

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Job Description

Two Coast Living is a real estate investment and property management company committed to operational excellence, resident and tenant satisfaction, and long-term asset value. Our team owns and operates properties across multiple markets and asset types, leveraging a collaborative and performance-driven culture. Position Summary The Lead Maintenance Technician oversees daily maintenance operations for a multifamily property, ensuring facilities, grounds, and resident amenities are maintained to company standards. This role is hands-on and supervisory, responsible for addressing work orders, managing make-ready schedules, leading maintenance staff, and preventing small issues from escalating into major repairs. The Lead Maintenance Technician works closely with the Property Management team and serves as a visible, approachable leader for residents and team members alike. Work Arrangement
    Location:
    Onsite
      Schedule:
      Full-time, Monday through Friday, 8:00 AM - 5:00 PM
        On-Call:
        Required on a scheduled rotation, including occasional evenings or weekends Key Responsibilities Maintenance Operations Perform and oversee routine, preventative, and emergency maintenance across the property, including building systems, grounds, and resident amenities, while promptly addressing work orders and proactively identifying issues to prevent escalation Manage apartment turnovers by tracking make-ready activities and maintaining the make-ready board to ensure units are completed on schedule Supervise, train, and support maintenance team members, leading by example through hands-on participation and assisting with troubleshooting and work order completion as needed Communicate and collaborate effectively with residents and the Property Management team to ensure professional service delivery and minimize disruption during maintenance and turnover activities Maintain a safety-first approach by ensuring proper handling of chemicals and regulated materials, compliance with OSHA and applicable regulations, and consistent training and reinforcement of safety procedures for the maintenance team Qualifications & Experience Required Education & Experience 4+ years of relevant maintenance experience in property management or hospitality environments 1+ year of experience supervising two or more employees 1+ years of experience of inventory control, ordering, & procurement. High school diploma or GED required Technical Skills & Certifications Technical degree or certification in HVAC, plumbing, or electrical, with demonstrated experience in HVAC system maintenance and repair (S1 or S2 HVAC certification preferred) Broad general building maintenance experience, including carpentry, plumbing, electrical, painting, and handyman work EPA certification required; CPO certification preferred or ability to obtain Career Path & Next Role Readiness The Lead Maintenance Technician role is intentionally designed as a pathway to Area Maintenance and Regional Maintenance roles. To be considered "Next Role Ready," a Lead Maintenance Technician typically demonstrates and exceeds the following for 12+ consecutive months:
        • Performance & Technical Mastery
        • Leadership & Team Influence
        • Operational & Financial Acumen
        • Ownership, Judgment & Accountability Next Role Readiness does not guarantee promotion but ensures priority consideration for internal advancement opportunities when available.
        Physical Requirements An ability to safely use tools and equipment with manual dexterity and stamina, including lifting up to 25 pounds frequently and up to 50 pounds occasionally Ability to perform physical tasks such as standing, walking, climbing stairs and ladders, kneeling, crouching, and crawling, and working indoors and outdoors in varying weather conditions Additional Requirements Must maintain a personal tool kit appropriate for completing assigned work Valid driver's license required to operate company-owned or personal vehicles for business purposes Occasional off-site travel to pick up supplies
        Compensation Bonus Eligibility:
        Discretionary bonus upon eligibility
        Incentives:
        Eligibility based long-term incentives and performance-based awards
        FLSA Status:
        Exempt Final compensation will be determined based on qualifications, experience, education, certifications, and market considerations. All compensation details will be outlined in the formal offer letter. Benefits & Perks Comprehensive Medical, Dental, Vision and Basic Life Insurance 401(k) plan with auto-enrollment after 60 days Paid Time Off and Paid Sick Leave in accordance with state requirements Paid holidays or holiday pay for eligible employees Opportunities for professional development & training Equal Employment Opportunity Two Coast Living is an equal opportunity employer committed to fostering a diverse, equitable, and inclusive workplace. We do not discriminate based on race, color, religion, sex, gender identity, sexual orientation, national origin, age, disability, veteran status, or any other protected status. We encourage all qualified individuals to apply. Privacy Notice Applicant information will be collected and used solely for employment consideration purposes in accordance with applicable privacy laws and company policies.
        Job Type:
        Full-time Pay:
        $80,000.00 - $85,000.00 per year
        Benefits:
        401(k) Dental insurance Health insurance Paid time off
        Education:
        High school or equivalent (Preferred)
        Experience:
        Maintenance:
        3 years (Preferred)
        License/Certification:
        Driver's License (Preferred)
        Work Location:
        In person