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C
Confidential
Lead Maintenance Technician
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Based on Massachusetts data
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What they do
A Maintenance Supervisor oversees maintenance of a residential or commercial building, manages maintenance staff and directs maintenance tasks.
$75,309 / year median in Massachusetts
+12% projected growth
Job Description
Two Coast Living is a real estate investment and property management company committed to operational excellence, resident and tenant satisfaction, and long-term asset value. Our team owns and operates properties across multiple markets and asset types, leveraging a collaborative and performance-driven culture. Position Summary The Lead Maintenance Technician oversees daily maintenance operations for a multifamily property, ensuring facilities, grounds, and resident amenities are maintained to company standards. This role is hands-on and supervisory, responsible for addressing work orders, managing make-ready schedules, leading maintenance staff, and preventing small issues from escalating into major repairs. The Lead Maintenance Technician works closely with the Property Management team and serves as a visible, approachable leader for residents and team members alike. Work Arrangement
Location:
OnsiteSchedule:
Full-time, Monday through Friday, 8:00 AM - 5:00 PMOn-Call:
Required on a scheduled rotation, including occasional evenings or weekends Key Responsibilities Maintenance Operations Perform and oversee routine, preventative, and emergency maintenance across the property, including building systems, grounds, and resident amenities, while promptly addressing work orders and proactively identifying issues to prevent escalation Manage apartment turnovers by tracking make-ready activities and maintaining the make-ready board to ensure units are completed on schedule Supervise, train, and support maintenance team members, leading by example through hands-on participation and assisting with troubleshooting and work order completion as needed Communicate and collaborate effectively with residents and the Property Management team to ensure professional service delivery and minimize disruption during maintenance and turnover activities Maintain a safety-first approach by ensuring proper handling of chemicals and regulated materials, compliance with OSHA and applicable regulations, and consistent training and reinforcement of safety procedures for the maintenance team Qualifications & Experience Required Education & Experience 4+ years of relevant maintenance experience in property management or hospitality environments 1+ year of experience supervising two or more employees 1+ years of experience of inventory control, ordering, & procurement. High school diploma or GED required Technical Skills & Certifications Technical degree or certification in HVAC, plumbing, or electrical, with demonstrated experience in HVAC system maintenance and repair (S1 or S2 HVAC certification preferred) Broad general building maintenance experience, including carpentry, plumbing, electrical, painting, and handyman work EPA certification required; CPO certification preferred or ability to obtain Career Path & Next Role Readiness The Lead Maintenance Technician role is intentionally designed as a pathway to Area Maintenance and Regional Maintenance roles. To be considered "Next Role Ready," a Lead Maintenance Technician typically demonstrates and exceeds the following for 12+ consecutive months:- Performance & Technical Mastery
- Leadership & Team Influence
- Operational & Financial Acumen
- Ownership, Judgment & Accountability Next Role Readiness does not guarantee promotion but ensures priority consideration for internal advancement opportunities when available.