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JLL
Building Operations, Facilities Services
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Job Description
JLL empowers you to shape a brighter way. Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented peopleand empowering them tothrive, grow meaningful careers and to find a place where they belong. Whether you've got deep experience in commercial real estate, skilled trades or technology, or you're looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward. Job DescriptionSchedule
What your day-to-day will look like: Lead shift operations for facilities maintenance activities, including oversight of planned, reactive, and emergency work across building systems and site services.
Supervise maintenance technicians, contractors, and service partners to ensure work is completed safely, on time, and in line with service standards.
Monitor and prioritize work orders, repair backlogs, and preventive maintenance schedules to support reliable building performance and minimize downtime.
Coordinate response to equipment and facility issues involving HVAC, electrical, plumbing, fire and life safety, general repairs, and related site infrastructure.
Review shift performance through key operational measures such as SLA completion, scheduled work order delivery, customer satisfaction, and overall service quality.
Partner closely with site leadership, clients, and cross-functional teams to communicate priorities, resolve issues quickly, and maintain continuity across shifts.
Support vendor management activities, including work quality oversight, service follow-up, and adherence to scope, safety, and compliance expectations.
Maintain accurate records, logs, and reporting for maintenance activity, incidents, inspections, and shift handovers.
Foster a collaborative team environment where people feel supported, wellbeing is valued, and inclusivity and belonging are championed across the operation.
Required qualifications: High school diploma or equivalent; technical training, trade certification, or equivalent practical experience in facilities maintenance or building operations.5+ years of experience in facilities management, maintenance operations, engineering operations, or a similar environment, including experience leading shift-based teams.
Working knowledge of building systems, including HVAC, electrical, plumbing, mechanical, and general building maintenance practices.
Experience managing preventive maintenance programs, reactive repair workflows, and work order prioritization in a fast-paced operational setting.
Demonstrated ability to lead through urgent situations, make sound operational decisions, and coordinate effective incident response.
Understanding of workplace safety requirements, permit practices, and compliance expectations related to facilities operations.
Strong communication and team leadership skills, with the ability to work effectively across technicians, vendors, clients, and site leadership.
Comfort using maintenance, work order, or facilities systems to track performance, document work, and support reporting.
Availability to work assigned shifts, including evenings, nights, weekends, or holidays as required by the site.
Preferred qualifications: Associate or bachelor's degree in engineering, facilities management, business, or a related field.
Experience supporting critical environments, manufacturing, logistics, healthcare, data... For full info follow application link. JLL Is an Equal Opportunity Employer JLL is committed to developing and maintaining a diverse workforce. JLL strongly believes in equal opportunity extended to all individuals in all aspects of the employment relationship, including recruitment, hiring, training, promotion, transfer, discipline, layoff, recall and termination without regard to race, color, religion, belief, creed, age, sex, pregnancy or maternity (including childbirth and related conditions), family responsibility (e.g. child care, elder care), nationality, ethnic or national origin or ancestry, citizenship, marital status, civil partner status, sexual orientation, gender identity or expression, transgender status, veteran's status, genetic information, trade union membership, social position, political view or status as a qualified individual with a disability, protected leave status or any other protected characteristic in accordance with applicable law. The company also endeavors to make reasonable accommodations for known physical or mental limitations of otherwise qualified employees and applicants with disabilities unless the accommodations would impose an undue hardship on the operation of our business and ensures that employment decisions are based only on valid job requirements.
- 3rd Shift, 10:00 pm
- 6:30 am, Tuesday
- SaturdayWhat this job involves: As a Facilities Maintenance Shift Manager at JLL, you will lead shift-based maintenance operations for a client site or portfolio, helping ensure buildings, infrastructure, and critical systems remain safe, reliable, efficient, and ready to support day-to-day business needs.
- for our clients, ourselves and our fellow employees
- and this role plays an important part in bringing that commitment to life through visible leadership, sound decision-making, and a high standard of execution.
What your day-to-day will look like: Lead shift operations for facilities maintenance activities, including oversight of planned, reactive, and emergency work across building systems and site services.
Supervise maintenance technicians, contractors, and service partners to ensure work is completed safely, on time, and in line with service standards.
Monitor and prioritize work orders, repair backlogs, and preventive maintenance schedules to support reliable building performance and minimize downtime.
Coordinate response to equipment and facility issues involving HVAC, electrical, plumbing, fire and life safety, general repairs, and related site infrastructure.
Review shift performance through key operational measures such as SLA completion, scheduled work order delivery, customer satisfaction, and overall service quality.
Partner closely with site leadership, clients, and cross-functional teams to communicate priorities, resolve issues quickly, and maintain continuity across shifts.
Support vendor management activities, including work quality oversight, service follow-up, and adherence to scope, safety, and compliance expectations.
Maintain accurate records, logs, and reporting for maintenance activity, incidents, inspections, and shift handovers.
Foster a collaborative team environment where people feel supported, wellbeing is valued, and inclusivity and belonging are championed across the operation.
Required qualifications: High school diploma or equivalent; technical training, trade certification, or equivalent practical experience in facilities maintenance or building operations.5+ years of experience in facilities management, maintenance operations, engineering operations, or a similar environment, including experience leading shift-based teams.
Working knowledge of building systems, including HVAC, electrical, plumbing, mechanical, and general building maintenance practices.
Experience managing preventive maintenance programs, reactive repair workflows, and work order prioritization in a fast-paced operational setting.
Demonstrated ability to lead through urgent situations, make sound operational decisions, and coordinate effective incident response.
Understanding of workplace safety requirements, permit practices, and compliance expectations related to facilities operations.
Strong communication and team leadership skills, with the ability to work effectively across technicians, vendors, clients, and site leadership.
Comfort using maintenance, work order, or facilities systems to track performance, document work, and support reporting.
Availability to work assigned shifts, including evenings, nights, weekends, or holidays as required by the site.
Preferred qualifications: Associate or bachelor's degree in engineering, facilities management, business, or a related field.
Experience supporting critical environments, manufacturing, logistics, healthcare, data... For full info follow application link. JLL Is an Equal Opportunity Employer JLL is committed to developing and maintaining a diverse workforce. JLL strongly believes in equal opportunity extended to all individuals in all aspects of the employment relationship, including recruitment, hiring, training, promotion, transfer, discipline, layoff, recall and termination without regard to race, color, religion, belief, creed, age, sex, pregnancy or maternity (including childbirth and related conditions), family responsibility (e.g. child care, elder care), nationality, ethnic or national origin or ancestry, citizenship, marital status, civil partner status, sexual orientation, gender identity or expression, transgender status, veteran's status, genetic information, trade union membership, social position, political view or status as a qualified individual with a disability, protected leave status or any other protected characteristic in accordance with applicable law. The company also endeavors to make reasonable accommodations for known physical or mental limitations of otherwise qualified employees and applicants with disabilities unless the accommodations would impose an undue hardship on the operation of our business and ensures that employment decisions are based only on valid job requirements.
Benefits
- Dental Insurance