Our client is seeking an experienced and highly organized Installations & Operations Manager to coordinate HVAC installation and service operations. This full-time position plays a critical role in keeping projects moving smoothly by managing scheduling, dispatching, permits, purchase orders, materials, customer communication, and installation logistics. The ideal candidate has experience in HVAC, construction, or field-service operations and understands how all the moving pieces of an installation need to come together. This position requires someone who can manage multiple priorities, communicate effectively with customers and field teams, and solve problems before they disrupt the schedule.

Compensation:

$70,000-$90,000/year Full-Time Local to assigned office Position Overview As the Installations & Operations Manager, you'll serve as a central point of coordination between customers, installers, technicians, vendors, and company leadership. You'll oversee the administrative and logistical side of HVAC installations—from scheduling crews and securing permits to ordering equipment and making sure installers have the correct materials before arriving at the job. Success in this role requires excellent organization, strong communication, attention to detail, and enough HVAC or construction knowledge to understand job requirements and coordinate field operations effectively. Key Responsibilities Scheduling & Dispatching Coordinate and schedule daily HVAC installation and service appointments Assign installers and technicians based on availability, skill level, and job requirements Maintain an efficient schedule and respond to changing priorities Communicate appointment times, project timelines, and expectations with customers Coordinate between office and field teams to keep projects on schedule Installation Coordination Serve as a primary point of contact between customers, installers, and management Review installation requirements and coordinate job logistics Provide crews with necessary job details, equipment lists, and technical documentation Identify and resolve scheduling or logistical issues Monitor installation progress and help ensure jobs are completed on time Permits & Documentation Prepare, submit, and track HVAC-related permits Coordinate permitting requirements with local municipalities Maintain accurate records of permit statuses and approvals Prepare documentation needed for inspections Follow up on inspections and outstanding approvals Help ensure projects meet applicable permitting requirements Purchasing & Material Coordination Create and manage purchase orders for HVAC equipment, parts, and installation materials Coordinate with vendors regarding pricing, availability, and delivery schedules Track equipment and material orders Verify that required equipment and materials are available before scheduled installations Help prevent project delays caused by missing or incorrect materials Customer Service Answer inbound customer calls and inquiries Assist with booking installation and service appointments Keep customers informed regarding scheduling, job progress, delays, and documentation Address questions and help resolve customer concerns Provide professional communication throughout the installation process Qualifications Previous experience in HVAC, construction, field service coordination, scheduling, dispatching, or a related environment HVAC knowledge strongly preferred Experience coordinating field employees, installations, or service appointments Ability to manage multiple jobs and priorities in a fast-paced environment Strong organizational skills and attention to detail Excellent written and verbal communication skills Strong problem-solving abilities and ability to adjust when plans change Customer-focused and professional communication style Experience with scheduling software, CRM systems, or dispatching platforms Familiarity with permitting processes is preferred but not required Ability to work effectively with customers, vendors, technicians, installers, and management Benefits Our client offers a comprehensive benefits package including: 401(k) 401(k) company match Health insurance Life insurance Short-term disability Paid time off Paid holidays Professional development assistance Why Join Our Client? Competitive $70,000-$90,000 annual compensation Comprehensive benefits package Key role coordinating HVAC installation operations Opportunity to work closely with both field and office teams Variety of responsibilities rather than repetitive administrative work Professional development opportunities Join a growing organization where strong coordination directly impacts customer and team success Apply Today! If you have HVAC, construction, or field-service experience and excel at keeping people, schedules, materials, and projects organized, apply today for the Installations & Operations Manager position!

Pay:

$70,000.00 - $90,000.00 per year

Benefits:

Dental insurance Health insurance

Work Location:

In person