Automotive Service Advisor Modern Toyota of Asheboro is looking for an experienced and customer-focused Automotive Service Advisor to join our growing team of service professionals. If you enjoy working with people, have a passion for the automotive industry, and take pride in delivering an exceptional customer experience, we'd like to hear from you. As a Service Advisor, you'll serve as a key connection between our customers and our service technicians, helping customers understand their vehicle's maintenance and repair needs while ensuring a smooth, professional service experience from start to finish. What You'll Do Welcome customers promptly and provide a friendly, professional experience. Consult with customers about their vehicle's maintenance and repair needs. Educate customers on the importance and value of following manufacturer-recommended maintenance schedules. Prepare accurate, detailed written estimates for labor and parts. Schedule service appointments and respond to customer inquiries by phone. Communicate with customers regarding the status of vehicles currently being serviced. Maintain strong customer satisfaction and build lasting customer relationships. Follow dealership processes and uphold high standards of professionalism and customer service. What We're Looking For 2+ years of automotive dealership service experience preferred. Exceptional customer service and relationship-building skills. Strong organizational skills with excellent attention to detail. Outstanding follow-up and time-management abilities. Excellent written and verbal communication skills. Ability to work effectively in a fast-paced, team-oriented environment. Ability to occasionally lift up to 70 pounds. Why Join Modern Toyota of Asheboro? Modern Toyota of Asheboro is part of Modern Automotive Network , a fourth-generation, family-owned automotive organization with a history dating back to 1933. For more than 90 years, Modern has built its reputation by setting industry trends, investing in innovative facilities, offering a diverse selection of automotive brands, and delivering world-class customer service. Our culture is built on treating people with respect, doing the right thing every day, and providing exceptional value to our customers and employees. When you join Modern, you'll become part of a professional team that values its people and is committed to long-term success. Competitive Compensation & Benefits Modern offers a professional work environment along with a competitive compensation and benefits package, including: Medical, dental, and vision insurance Flexible Spending Account (FSA) Voluntary life insurance Disability insurance Accident and specified disease insurance 401(k) eligibility after one year of service Paid holidays Paid Time Off (PTO) Make Your Next Career Move with Modern At Modern, things may change, but our commitment to our employees and customers remains the same. If you're ready to take the next step in your automotive career and join a team that values professionalism, integrity, and exceptional customer service, apply today! Modern Toyota of Asheboro is an Equal Opportunity Employer and Drug-Free Workplace Employer. Education Required High School or better

Behaviors Required Team Player:

Works well as a member of a group

Loyal:

Shows firm and constant support to a cause

Enthusiastic:

Shows intense and eager enjoyment and interest

Detail Oriented:

Capable of carrying out a given task with all details necessary to get the task done well

Preferred Thought Provoking:

Capable of making others think deeply on a subject

Leader:

Inspires teammates to follow them

Innovative:

Consistently introduces new ideas and demonstrates original thinking

Functional Expert:

Considered a thought leader on a subject

Dedicated:

Devoted to a task or purpose with loyalty or integrity

Motivations Required Self-Starter:

Inspired to perform without outside help

Goal Completion:

Inspired to perform well by the completion of tasks

Flexibility:

Inspired to perform well when granted the ability to set your own schedule and goals

Financial:

Inspired to perform well by monetary reimbursement

Preferred Work-Life Balance:

Inspired to perform well by having ample time to pursue work and interests outside of work

Peer Recognition:

Inspired to perform well by the praise of coworkers

Job Security:

Inspired to perform well by the knowledge that your job is safe

Growth Opportunities:

Inspired to perform well by the chance to take on more responsibility

Entrepreneurial Spirit:

Inspired to perform well by an ability to drive new ventures within the business Ability to Make an

Impact:

Inspired to perform well by the ability to contribute to the success of a project or the organization Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights (https://www.eeoc.gov/poster) notice from the Department of Labor.