Service Manager Prestige Auto Mall - 3.8 Cuyahoga Falls, OH Job Details Full-time $90,000 - $110,000 a year 1 hour ago Benefits Health insurance Dental insurance 401(k) Paid time off Vision insurance Qualifications Vendor relationship building Auto service management Team development Organizational skills Delegation Time management Full Job Description The Prestige Auto Family is GROWING and is looking for: An energetic and tenured Service Manager to join our Team. Do you thrive in a fast-paced environment where you have unlimited career potential? Are you an enthusiastic and trustworthy individual with a strong work ethic?... then our FAMILY is the right fit for you. Prestige Auto Mall is part of a group of fast paced Used Car Sales Stores.. We are very focused on employee and customer retention. It is important to us, that we find the perfect fit for our TEAM! As well as the perfect fit for you as an employee. Competitive pay, benefits, paid time off, and a GREAT work environment are just a few of the many things we have to offer you as an employer. If you are tired of the grind and desire a new place where you feel valued, we would like the opportunity to speak with you. If you are interested in learning more about what we have to offer you, please keep reading and we look forward to hearing from you! Here is what we are looking for: Build and retain long lasting relationships with vendors, clients and employees. Develop and maintain an effective dealership through the selection, training, compensation, motivation of service personnel. Dispatching and coordinating all repair orders within service department. Effective time management and organizational skill set is a must. Strong ability to multitask, delegate responsibilities and communicate accordingly. Controls and directs activities within the service department to ensure all work performed is completed in an accurate and timely manner, equipment and tools are maintained, and the service area is in compliance with determine safety requirements. Manage expenses and profitability goals, as well as, customer satisfaction within the dealership's service department. Resolves customer/service problems in a prompt and efficient manner to minimize customer inconvenience and maximize the dealership's business image with the customer. Monitors warranty documentation for discrepancies and problems on a daily basis. Interfaces with warranty representatives to resolve customer claims and maintain warranty expenses. Assist in diagnosing vehicle problems, warranties, services & repairs.
Core Skill Set:
Oral, Technical and Written Communication Skills Computer Literacy Customer Relations Professionalism Math Aptitude Budgeting Organization Perks:
Pay based on experience
Benefits:
Medical/Dental/ Vision/401k
Job Type:
Full-time Pay:
$90,000.00 - $110,000.00 per year
Benefits:
401(k) Dental insurance Health insurance Vision insurance