Job Overview We are seeking a dedicated and experienced Service Manager to join our team. The ideal candidate will have a strong background in RV-automotive-marine service and repair, with a focus on delivering exceptional customer service and managing a team of technicians. This role is pivotal in ensuring that our service department operates efficiently and effectively, providing high-quality repairs and maintenance to our customers' vehicles. Duties Oversee daily operations of the service department, ensuring all work is performed to the highest standards. Manage and mentor a team of technicians, providing guidance on RV diagnostics, repairs, and customer service. Handle customer inquiries and concerns, ensuring satisfaction through effective communication and problem-solving. Coordinate service appointments and manage the workflow within the department to maximize efficiency. Promote upselling of services and products to enhance customer experience and increase revenue. Maintain accurate records of services performed, parts used, and customer interactions. Ensure compliance with safety regulations and dealership policies. Assist in training new staff on RV service procedures, cash handling, and dealership operations. Requirements Proven experience in a service management role Strong knowledge of RV repair processes Excellent communication skills with the ability to engage effectively with customers and team members. Experience in cash handling and RV sales is preferred. Ability to work in a fast-paced environment while maintaining attention to detail. Strong leadership skills with a focus on team development and performance improvement. Familiarity with dealership operations If you are passionate about the recreational industry and have the skills necessary to lead a successful service department, we encourage you to apply for this exciting opportunity.

Job Type:

Full-time Pay:

$85,000.00 - $140,000.00 per year

Benefits:

401(k) 401(k) matching Dental insurance Employee discount Health insurance Life insurance Paid time off Vision insurance

Work Location:

In person