Automotive Service Manager Group 1 Mazda Denton Denton, TX Job Details Full-time $120,000 - $180,000 a year 12 hours ago Benefits Health savings account Health insurance Dental insurance 401(k) Paid time off Vision insurance 401(k) matching Employee discount Professional development assistance Life insurance Qualifications Estimating software Customer communication Automobile maintenance requirements In-person customer service Mechanical repair Driver's License Computer-aided vehicle damage estimating Driving Computer skills Automotive diagnostics Suggestive selling Estimating for automotive body repair Dealership experience Service technician experience Transmissions Full Job Description Overview Join our dynamic automotive team as an Automotive Service Manager, where you will lead our service department with energy, expertise, and a passion for delivering exceptional customer experiences. This pivotal role involves managing daily operations, supervising service technicians, and ensuring top-quality vehicle repairs and maintenance. Your mechanical knowledge and leadership skills will drive efficiency, boost sales through upselling and excellent client communication, and uphold the highest standards of automotive service. If you thrive in a fast-paced environment and are eager to motivate a team while providing outstanding service, this is the perfect opportunity to accelerate your career! Duties Oversee daily service department operations, ensuring smooth workflow and high customer satisfaction Supervise and support service technicians, including diagnosing vehicle issues and assigning repairs Utilize estimating software to prepare accurate repair estimates and manage service writing processes Drive sales by identifying upselling opportunities such as transmissions, brake repairs, suspension work, tire services, shocks & struts, oil changes, air brake systems, and other automotive repairs Maintain detailed records of vehicle repairs, parts used, and customer interactions using computer-aided vehicle damage estimating tools Communicate effectively with clients regarding repair procedures, costs, timelines, and vehicle status updates Ensure compliance with safety standards and dealership policies while managing cash handling procedures and invoicing Requirements Proven experience in auto service management or dealership environment with a strong background in automotive diagnostics and repair Extensive mechanic experience with knowledge of automotive systems including transmissions, brakes, suspension, oil changes, tire services, shocks & struts, air brakes, and collision repair Proficiency in estimating software and computer-aided vehicle damage estimating tools Excellent customer service skills with the ability to communicate clearly and professionally with clients Demonstrated ability to upsell services confidently while maintaining integrity and customer trust Valid driver's license with a clean driving record; driving experience required for client interactions or fleet management Mechanical knowledge combined with hands-on experience as a service technician or mechanic is highly desirable Join us to lead a motivated team dedicated to delivering top-tier automotive care! We value energetic leaders who can inspire their team while ensuring every vehicle leaves our shop performing at its best. If you're passionate about automotive repair and eager to grow your career in a vibrant environment focused on excellence—apply today!

Pay:

$120,000.00 - $180,000.00 per year

Benefits:

401(k) 401(k) matching Dental insurance Employee discount Health insurance Health savings account Life insurance Paid time off Professional development assistance Vision insurance Application Question(s): How many years of Automotive Service Manager experience do you have? What automotive brands have you worked for?

Work Location:

In person