Dealership Service Manager Confidential El Paso, TX Job Details Full-time $125,000 - $200,000 a year 11 hours ago Benefits Health insurance Dental insurance Tuition reimbursement Paid time off Parental leave Vision insurance 401(k) matching Employee discount Life insurance Qualifications Managing teams in a customer support role Team leadership Auto service management Team development Driver's License Leading team collaboration initiatives Warranty issues management Financial performance measurement Business management Business operations Process management Dealership experience Full Job Description A successful automotive dealership is seeking an experienced Service Manager to lead its service department. This opportunity requires a hands-on leader who can develop employees, strengthen daily operations, improve financial performance, and deliver an outstanding customer experience. Responsibilities Lead, coach, and develop service advisors, technicians, and support staff Oversee daily service-drive and shop operations Improve productivity, efficiency, profitability, and customer retention Monitor departmental performance and implement improvement plans Resolve escalated customer concerns professionally Manage staffing, scheduling, expenses, warranty processes, and compliance Partner with dealership leadership and the Parts Department to achieve business goals Qualifications At least five years of automotive dealership service-management experience Proven success leading a high-performing service team Strong knowledge of dealership service operations and financial metrics Experience with warranty administration and dealership management systems Excellent leadership, communication, and problem-solving skills Valid driver's license with an acceptable driving record Qualified candidates will receive additional information during the interview process. All applications and conversations will remain confidential.

Pay:

$125,000.00 - $200,000.00 per year

Benefits:

401(k) matching Dental insurance Employee discount Health insurance Life insurance Paid time off Parental leave Tuition reimbursement Vision insurance

Work Location:

In person