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Prince William County Schools

FACILITIES MAINTENANCE OPERATIONS CENTER MANAGER

Career Insights for Maintenance Manager

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What they do

A Maintenance Manager oversees maintenance of a residential or commercial building, manages maintenance staff and directs maintenance tasks.

$84,107 / year median in Virginia

+8% projected growth

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Job Description

Essential Responsibilities This job description is a representative summary of the major duties and responsibilities performed by incumbents of this job. Employees may be requested to perform job-related tasks other than those specifically presented in this description. Additionally, the scope of this job may change as necessary by the school division. To perform this job successfully, an individual must be able to perform each essential responsibility satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential responsibilities.
PWCS requires that each employee:
works collaboratively with all stakeholders in execution of division strategic plan, "Elevate 2030." establish and maintain cooperative and effective working relationships with others, communicate effectively, relate to and interact with a non-traditional and diverse student and employee population, report to work on a regular and punctual basis as scheduled, perform all other related work delegated or required to accomplish the objectives of the total school program, have knowledge of and be able to use relevant technology, participate in the annual professional growth planning process, and recognize that they are in a position of public trust and are held to a high standard of personal and professional conduct. Essential Responsibilities - specific to this job Leads and supervises the centralized Facilities Maintenance Operations Center, ensuring effective daily operations. Manages CMMS-driven intake, prioritization, scheduling, and dispatch of maintenance work orders. Serves as CMMS system owner, ensuring configuration, data integrity, workflows, user access, and standard operating procedures (SOPs). Oversees CMMS asset management, including hierarchies, lifecycle data, warranties, and replacement planning. Analyzes CMMS KPIs and drives performance reporting, continuous improvement, and operational efficiencies. Trains staff and enforces CMMS usage standards to ensure consistent adoption and data quality. Coordinates with school administrators, supervisors, technicians, contractors, IT, and finance to ensure timely service delivery and system integration. Acts as an escalation point and resolves service issues, scheduling conflicts, and resource allocation challenges. Establishes, prioritizes, and approves work order classifications and maintains final decision authority over prioritization and scheduling exceptions. Ensures compliance with policies, safety regulations, and maintenance recordkeeping requirements while balancing preventive and reactive maintenance strategies. Performs other duties as assigned. Qualifications for Successful Performance Knowledge, Skills, Abilities and Behaviors Knowledge of facilities maintenance operations, service delivery, and asset lifecycle management in large, multi-site environments. Knowledge of preventive and corrective maintenance practices and industry standards. Knowledge of CMMS platforms, including work order management, preventive maintenance, asset tracking, and reporting. Strong customer service and stakeholder engagement skills, with the ability to effectively communicate with technicians, supervisors, administrators, and school-based staff. Skill in data analysis, reporting, and developing clear dashboards and presentations to support leadership decision-making. Skill in supervising staff, coaching performance, and leading high-performing teams. Skill in identifying operational inefficiencies, implementing process improvements, and developing standard operating procedures (SOPs). Ability to lead operational change and drive adoption of technology-based processes. Ability to make data-driven decisions with sound judgment aligned to organizational priorities. Ability to resolve service delivery challenges, balance competing priorities, and support efficient maintenance operations. Ability to work proactively as a solutions-oriented professional committed to continuous improvement and safe, reliable learning environments. Minimum/ Preferred Education level Description Minimum Bachelor's Degree Facilities Management Business Administration, or a related field.
Job Type:
Full-time Pay:
$96,268.00 - $156,052.00 per year
Benefits:
401(k) 401(k) matching Dental insurance Employee assistance program Flexible spending account Health insurance Life insurance Paid time off Professional development assistance Retirement plan Vision insurance Application Question(s): How much content creation and training delivery have you done?
Experience:
Facilities Management:
5 years (Preferred)
Facilities Management Safety:
3 years (Preferred)
License/Certification:
OSHA Outreach Authorized Trainer (Preferred)
Work Location:
In person