Essential Duties Diagnose, maintain, adjust, repair, replace and start up refrigeration systems and components in a timely manner ensuring 100% customer satisfaction. Locate and repair refrigerant leaks on racks or stand-alone systems. Discuss refrigeration system malfunctions with users to isolate problems or to verify that repairs corrected malfunctions. Ensure that all service tasking activities are carried out in compliance with local, state, federal and all United Association requirements. Maintain and record labor hours, service descriptions, and materials on service work order forms for customers and office. Provide feedback in regards to service trends, cost saving opportunities, and customer issues. Education & Training High school diploma or equivalent, required Universal Certification Must be able to perform refrigerant recovery and reclaim from refrigeration systems per EPA regulations Skills & Experience Working knowledge of: Electrical wiring schematics, working with all electrical components from disconnect throughout equipment AC/DC electrical refrigeration/HVAC equipment components Large (rack systems and associated condensers and evaporator configurations, cold storage buildings, walk-ins, etc.) and small (ice machines, reach-ins, commercial refrigerators, etc.) refrigeration equipment Ability to read and interpret blueprints, plans, and manuals A current valid driver's license is required This job description outlines the primary duties of the position, but is not intended to cover every task or responsibility. Job duties and responsibilities may change at any time, with or without notice, at the discretion of management. This position is considered safety-sensitive. About Multi-Craft Contractors Since 1972, Multi-Craft Contractors (MCC) has provided industrial and commercial services and solutions to the construction and manufacturing industries. With a wide range of positions from project managers to skilled craftsmen, MCC has the resources and experience to execute turnkey projects, from concept to completion. We believe our employees are our greatest asset which is why we are committed to investing in our team. MCC offers a wide range of benefits including the following: Medical, Dental, & Vision paid at 100% for employee coverage Basic & Optional Life Insurance, Accidental Death, & Disability 401k Retirement with company match Paid Time Off Paid Holidays Education Assistance Scholarship fund for employees and their family Paid apprenticeship programs Certification reimbursement