Applied Service Manager
Job
Mesa Energy Systems, Inc.
Phoenix, AZ (In Person)
Full-Time
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Job Description
About Us We are a full-service HVAC, building automation, chiller, and retrofit contractor with a reputation for combining high-quality consulting services with customized energy solutions. Our integrated, single-source solutions include turnkey in-house capabilities with design assistance, as well as engineering applications and automated control systems. Job Summary The Applied Service Manager shall direct, manage, recruit, plan, coach, and support a team of applied technicians on projects and maintenance. The position includes Applied and Industrial HVAC cooling systems large-tonnage systems at 100 + tons. Various types of equipment and applications including but not limited to; Water- and Air-Cooled Chillers, Cooling Towers, Fluid Coolers, Centrifugal pumps, Central Plants, Industrial Sites and Process cooling systems Essential Duties & Responsibilities
- Oversee applied technicians who will receive work orders from the dispatch team.
- Work directly with the Field Supervision to accomplish the following o Oversee the scheduling of all monthly PM inspections o Providing technical support to field applied technicianso Assisting the dispatchers in the ordering of "approved" parts and materials.
- Performing site surveys for existing and prospective customers for new work after-sales lead is established.
- Performing periodic inspections of all sites to ensure quality workmanship.
- Perform periodic "ride-a-longs" with technicians to ensure corporate procedures.
- Inspecting all vehicles for cleanliness, order, and proper maintenance
- Oversee the maintenance of all inventories, including the main warehouse, service vehicles, and all sites (inventory ordering to be performed by dispatch).
- Recruit and perform technician reviews and performance evaluations.
- Make customer visits and coordinate regular customer review meetings with key branch accounts.
- Work with the branch management team in developing the Branch Business Plan
- Assist in developing new accounts and promoting service/maintenance growth.
- Attend weekly branch operations meetings. Qualifications
- Associates degree or equivalent experience
- 5+ years' HVACR management experience
- 10+ years' technical experience in HVACR, Facilities Management, or Construction Management.
- Working knowledge of mechanical systems and applied HVAC equipment.
- Ability to plan, organize, and align customer needs with available technicians.
- Proficient with Microsoft applications.
- Strong organizational, communication, and problem-solving skills.
Geographic Disclosure Benefits:
We are committed to providing employees a comprehensive benefits package which includes medical, dental, and vision coverage, along with health savings and flexible spending accounts, life insurance, disability, a 401(k) Savings Plan, College Coach and employee assistance program.Similar remote jobs
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