Overview Generator Supercenter, Inc. is a leading provider of energy solutions committed to making a positive impact for our customers and environment. We specialize in energy solutions offerings to both residential and commercial customers on the grid for backup power. Job Summary The Generator Service Technician performs maintenance, troubleshooting, and repairs on residential and commercial standby generators. Technicians travel to customer locations in a company-provided vehicle and work directly with customers to diagnose issues and complete repairs. The position requires mechanical and electrical troubleshooting skills, the ability to read wiring diagrams and technical manuals, and accurate documentation of completed work. Technicians must follow all company electrical and workplace safety procedures.

Schedule:

Typically Monday-Friday, 8:00 AM-5:00 PM, with additional or adjusted hours as needed during storms or high-demand periods. Starting pay is based on electrical and mechanical knowledge, generator repair experience, and customer service experience. Responsibilities Using company vehicle - travel to customer's location. Communicate directly with customers regarding arrival, work being performed, issues resolved, etc. Inspect, troubleshoot, repair, and perform maintenance on the customer's generator. Follow technical instruction manuals, diagrams, blueprints, and procedures. Test, troubleshoot, and operate automatic transfer switches. Document services are performed using an electronic software system Adhere to all safety practices and requirements. Along with the duties above, other duties may be assigned. Qualifications Strong customer service and communication skills (verbal and written). Problem-solving, organization, and decision-making skills. Ability to work independently demonstrating initiative. Reading and comprehension skills are required to understand technical manuals, electrical wiring diagrams, and blueprints. Ability to drive company vehicles safely to and from job sites. High school diploma or equivalent Experience with mechanical small engine repair work Valid driver's license and satisfactory driving record Be physically able to perform the job duties including bending, stooping, climbing ladders, pulling, grasping, and walking on uneven surfaces. The ability to work primarily outdoors in varying weather conditions and temperatures. Proper eyesight/vision to be able to perform mechanical repairs safely. Must be able to interpret technical manuals, blueprints, and schematics. Must have basic hand tools to perform duties. (Specialized tools will be provided)

Job Type:

Full-time Pay:

$20.00 - $24.00 per hour

Benefits:

401(k) 401(k) matching Dental insurance Employee discount Health insurance Life insurance Paid time off Retirement plan Vision insurance Ability to

Relocate:

Springdale, AR 72762: Relocate before starting work (Required)

Work Location:

In person