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uBreakiFix by Asurion

Electronics Repair Technician

Entry-Level JobVerifiedNo experience needed

Career Insights for Precision / Fine Instrument Repairer

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Based on California data

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What they do

A Precision or Fine Instrument Repairer makes, calibrates, repairs, maintains, adjusts and installs mechanical watches and clocks, and nautical, meteorological, optical and other precision instruments and equipment, and sets them for correct performance.

$55,955 / year median in California

-10% projected decline

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Job Description

Electronics Repair Technician uBreakiFix by Asurion - 3.0 Napa, CA Job Details Part-time | Full-time $18 - $23 an hour 2 days ago Benefits Health insurance Dental insurance Vision insurance Qualifications Customer communication Teamwork Operating systems Equipment repair High school diploma or GED Electronics sales Customer support Productivity software Mobile devices Full Job Description For more than 25 years, Asurion has been a leader in innovation, not only in the tech solutions industry, but in creating a culture where employees feel valued. We help people do more with their technology and stay connected on all of their devices. We provide our customers with simple, helpful advice to get the most from their technology, assistance to fix any technology issues they have and protection of their devices to ensure they quickly get a replacement or repair if anything does go wrong.
What you will be doing:
Our team of repair technicians have great passion for technology and connecting customers to products that enhance their everyday lives through exceptional customer support and technical expertise. We take care of you (benefits/perks): Commissions for sales of accessories and connected home products. Motivated individuals can easily make $300-$1000 extra a month in commission compensation Competitive pay and benefits including health, dental, and vision Standard California Sick Leave Ongoing training to grow your skills
Requirements:
Must have reliable transportation for work Must be flexible and willing to work at different locations if coverage is needed. Must be available to work any of the 7 days of the week. At least six months experience with product service support or electronics troubleshooting is good but not needed. We will train the right candidate who is hungry and looking for new opportunity. Be able to pass a drug, background, and driving screen Good hygiene, presentable, and friendly. You alone will be representing our company for each appointment. Customer service bar is set at high standards. One or more years of customer service/retail sales experience preferred Knowledge of the latest technology including and not limited to mobile devices, TVs, laptops, operating systems and other general electronics High School diploma or equivalent preferred Strong oral and written communication skills Strong teamwork and collaboration skills Basic knowledge of Microsoft Office Basic knowledge of mobile apps Ability to work a flexible retail schedule
Essential Duties and Responsibilities:
Resolve customer issues by troubleshooting and repairing their electronic devices (Cell phones, Tablets, Consoles, Lap tops PCs, etc Experience with repair is a plus but not needed. We will train the right candidates. Expand your knowledge of ubreakifix culture and products and culture Deliver world class customer service Bring sales experience to consistently sell the Connected Home product and Serve, Solve, and Sell on every customer interaction Learn and apply the details of the Connected Home product, how to gain an understanding of the customer's technology, and how to offer and sell protection/tech support solutions to customers to meet their needs Perform in your role and achieve your goals by performing in sales, providing excellent service and technical/repair support, and creating satisfied customers, in accordance with Asurion's Core Values Demonstrate ubreakifix's Core Values in all interactions Be responsible for inventory management Here's what you'll bring to the team: A passion for solving problems and delivering solutions Show drive in everything you do A love for people and the devices that enrich their lives One or more years of customer service/retail sales experience preferred A willingness to learn and leverage sales resources provided by Asurion Reliable and flexible when it comes to dealing with difficult situations The ability to quickly adapt in an ever-changing environment Motivated to meet and exceed evolving key performance objectives Ability to work a flexible retail schedule Knowledge of mobile devices and operating systems High School diploma or equivalent preferred Strong oral and written communication skills Strong teamwork and collaboration skills Basic knowledge of Microsoft Office About Ubreakifix Since its inception in 2009, ubreakifix has grown to hundreds of stores nationwide in markets across the U.S and Canada. ubreakifix has become the preeminent gadget repair company in the industry, largely due to its low-price promise and industry leading 90-day repair guarantee. ubreakifix handles everything from phones and gaming consoles, to cameras, laptops, and computers. Let the repair professionals at ubreakifix bring your electronic device back to its original look, feel and functionality - all for much less than buying a new one. And most repairs can be completed while you wait! From water-damage or shattered displays to complex technical issues, ubreakifix is your fast, affordable, reliable repair solution. Visit www.ubreakifix.com for more info!
Job Types:
Full-time, Part-time Pay:
$18.00 - $23.00 per hour
Benefits:
Dental insurance Health insurance Vision insurance Application Question(s): Can you pass a drug screen, background check, and Driving check? Are you available to work weekends? Ability to
Commute:
Napa, CA 94558 (Required)
Work Location:
In person