As a member of the largest mobile device repair service provider in North America, CPR Cell Phone Repair, an Assurant company, is looking to expand its technical staff. A Senior Technician and Sales Associate is responsible for diagnosing and performing repairs on a wide range of devices including phones, tablets, laptops, computers, gaming systems, etc. A Senior Technician is also responsible for remaining informed and educated on newly released, upcoming technology in the industry. Additionally, they are responsible for cross training additional technical staff members to ensure that the store is prepared to repair a variety of devices:

Technical Skills:

Repair experience with wide range of devices: phones, tablets, laptops, gaming systems, etc. Gadget savvy with strong technical aptitude and troubleshooting skills Ability to research repair techniques for new or uncommon devices Deadline and detail-oriented Proficient in soldering (preferred, but not required)

Additional Skills and Requirements:

Ability to work independently and lead a team Excellent verbal and written communication skills Ability to cross-train other employees Resourceful and motivated with a desire to learn Proficient with Microsoft Office, email communication and social media market place Maintain a clean, quality store appearance and work station Maintain store inventory of parts and accessories Consistently and accurately use the Point-Of-Sale (POS) system to enter, track, and close all transactions Maintaining the privacy and confidentiality of all client and store data Ability to thrive in a fast-paced environment WiSE and/or Apple or Samsung Certification desirable

Sales:

Personal, solution-based selling skills Provide exceptional customer service and care Ability to up-sell a customer Ability to convert phone call and email inquiries into sales Ability to communicate effectively and professionally with customers over the phone, via email, and in-store Effectively and professionally handle customer complaints Ability to participate in social media marketing and device financing program

Education:

High School Diploma Some college or technical training CPR Cell Phone Repair , an Assurant company, is a member of The Nation's Oldest & Largest Mobile Repair Franchise Cell Phone Repair (CPR) with over 850 established franchisees across the nation. The cell phone and mobile device repair category is exploding and Cell Phone Repair (CPR) dominates the industry. CPR provides on-premises repair of cell phones, iPads, game systems and other electronic gadgets from franchised locations that offer a while-you-wait service. Specializing in water damage, charging ports, broken LCDs and much more, CPR has the capability of fully restoring damaged devices in-store and usually in under an hour.

Job Types:

Full-time, Part-time, Contract Pay:

$18.00 - $22.00 per year

Benefits:

Employee discount Flexible schedule Application Question(s): What phone models have you worked on? What level of repair did you do in the past? Did you do screens repair? Soldering?

Experience:

Cell Phone Repair:

2 years (Required) Computer hardware: 1 year (Preferred)

Game Console Reapir:

1 year (Preferred) Ability to

Commute:

Temecula, CA 92591 (Required) Ability to

Relocate:

Temecula, CA 92591: Relocate before starting work (Required)

Work Location:

In person