At American Signature Inc., we believe everyone has the right to a well-furnished life. Every day, our customers embark upon their personal style journey—an adventure. To that purpose, we are committed to providing our customers with an easy and fun furniture shopping experience. The Service Technician is critical in ensuring we meet that goal. This person directly impacts the business by providing a furniture repair service for our customers, ensuring satisfaction. Some of the functions the Service Technician will perform: Embodies our values: Adventure Guides, Serve Others and Own ItMeets or exceeds customer expectations in a friendly, courteous and professional mannerVisits customers' homes as needed to repair furnitureEnsures that all warehouse repair policies and procedures are followed Ensures that theappropriate team member is informed of any item that cannot be repairedReceives returned and/or damaged furniture items, assesses condition to determine whether the item is repairableFollows established procedures to dispose of unsalvageable items