Service Technician Complete Fence, LLC Batavia, IL Job Details Full-time $20 - $35 an hour 23 hours ago Benefits Health insurance Dental insurance 401(k) Paid time off Employee assistance program Vision insurance 401(k) matching Professional development assistance Life insurance Qualifications Fabrication Customer communication Attention to detail Quality inspection Adaptability Welding Mechanical troubleshooting

Full Job Description Job Title:

Service Technician Department:

Service Reports To:

Service Manager Location:

Field Operations (Travel required) Pay Grade /

Range:

Competitive hourly rate (based on experience)

Benefits:

Health insurance, PTO, 401(k), company vehicle, tool allowance Summary The Service Technician is responsible for supporting repair, warranty, punch list, maintenance, and installation work related to fencing, gates, and gate operator systems. This role requires a hands-on, problem-solving individual who can adapt to a wide variety of field situations and deliver high-quality workmanship. The position supports year-round operations, works closely with department leadership and service coordination, and plays a vital role in maintaining high levels of customer satisfaction and quality standards for Complete Fence. Core AccountabilitiesField / Installation Duties Perform repairs, warranty work, punch list items, and new installations for fencing, gates, and gate operator systems. Identify and correct quality issues, including items that are not level, square, aligned, or functioning properly. Diagnose field problems, determine practical solutions, and provide accurate repair recommendations for proposal development. Travel to customer sites as required, including occasional out-of-town assignments and potential future data center projects. Support year-round service operations, including emergency repairs and seasonal maintenance issues. Assist with fabrication and welding activities when service demand is lower. Customer Relations & Operational Support Maintain a high level of customer satisfaction through quality workmanship, clear communication, and professionalism. Work alongside experienced technicians during training and assist with cross-functional service activities. Coordinate effectively with the Service Coordinator and leadership regarding scheduling, jobsite conditions, and material needs. Qualifications Minimum Required Qualifications Mechanical aptitude and hands-on repair experience. Strong troubleshooting and problem-solving skills. Ability to learn new equipment, hardware, and installation methods. Detail-oriented mindset with a focus on quality and accurate field reporting. Ability to work independently after training. Willingness to receive coaching and learn on the job. Ability to adapt to changing jobsite conditions, tight schedules, and unique repair scenarios. Track record of reliability and willingness to go above and beyond to make the customer happy. Preferred Qualifications Experience with gate operators and automated gate systems. Welding experience. Knowledge of electrical components and low-voltage systems. Experience with specialized gate hardware, self-closing hinges, electric strikes, mag locks, and related products. Construction, maintenance, or handyman-type background. Success Factors (Knowledge, Skills & Abilities) Demonstrates a "figure it out" mentality in the field. Learns quickly and adapts to new situations and growing volume demands. Takes ownership of problems and follows through to resolution. Works effectively as part of a team alongside service coordination and management. Maintains a positive attitude and willingness to grow as the department expands.

Pay:

$20.00 - $35.00 per hour Expected hours: 40.0 - 56.0 per week

Benefits:

401(k) 401(k) matching Dental insurance Employee assistance program Health insurance Life insurance Paid time off Professional development assistance Vision insurance Application Question(s): Please briefly describe why you applied to this position if it isn't obvious based on your resume. If it "should be obvious," what skill are you most proud of?

Experience:

Mechanical troubleshooting: 1 year (Preferred) electronic &/or electrical troubleshooting: 1 year (Preferred)

Welding:

1 year (Preferred) Shift availability: Day Shift (Required) Ability to

Commute:

Batavia, IL 60510 (Required)

Work Location:

In person