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Renewal by Andersen Metro & Midwest
Carpentry Technician
Career Insights for Repair / Service Technician
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Scorecard
Based on Indiana data
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What they do
A Repair or Service Technician services and repairs a wide variety of equipment. Workers may specialize in equipment such as electrical systems, heating systems or industrial machinery, just to name a few, across various industries. May work in a dedicated repair shop or at a customer location. Individual responsibilities depend on the type of equipment and industry the worker specializes in.
$48,898 / year median in Indiana
+4% projected growth
Job Description
Renewal by Andersen is the custom division of Andersen Windows. Founded in 1903, Andersen Windows has been the world's largest and most recognized brand for exclusive window and door systems. Renewal by Andersen was founded with the objective of creating a different and better window and door replacement experience for homeowners.
Service Technician Responsibilities:
- Provide service performance and address warranty issues with windows and doors
- Troubleshoot jobs by manually fixing issues on-site and assisting with customer needs
- Ensure customer satisfaction while addressing problems
- Replace defective parts and help customers when windows aren't working properly
- Diagnose issues on windows and doors such as water infiltration, bowed panels, interlock issues etc.
Qualifications:
- 3-5 years of experience installing windows and doors
- Custom window and door installation knowledge
- Thorough experience with using a metal brake and caulking
- Familiarity with and able to do some minor trim work around windows and patio doors both inside and out
- Customer service experience with job troubleshooting as a key component
- Good computer skills
- Excellent communication skills with the ability to build quick rapport
Compensation & Benefits:
- Competitive pay of $24-25 an hour
- Company vehicle, gas card and tools
- 401K plan with company match
- Medical, vision, dental, and supplemental life insurance
- PTO•vacation time, sick time, and holiday pay•Student loan reimbursement program•Access to Employee Perks Program If this sounds like an exciting challenge to you, apply now!