Field Service Technician - Installation, Service & Repair Mountain Leisure Living
- Banner Elk, NC
- Full-Time
- $21-$23/hr
THE ROLE
Mountain Leisure Living is looking for a skilled, dependable Field Service Technician who can handle both installation and technical service. You may install a hot tub in the morning, complete a new-owner orientation, and diagnose a heater or control-board failure that afternoon. This role requires strong mechanical and electrical skills, sound troubleshooting ability, and professionalism in customers' homes.
WHAT YOU'LL DO
Deliver, install, and commission hot tubs, swim spas, saunas, cold plunges, and related products Maneuver large equipment across challenging terrain Conduct new-owner orientations Diagnose and repair spas across multiple brands Use a volt meter and wiring diagrams to troubleshoot electrical and mechanical issues Repair pumps, heaters, control boards, plumbing, jets, and related components Perform water chemistry maintenance visits Document work accurately and communicate findings clearly to customers and administrative team Coordinate with the service team on parts, scheduling, and follow-up Leave every job site clean and professional
WHAT WE'RE LOOKING FOR
Experience using a volt meter and reading wiring diagrams/schematics Strong mechanical and electrical aptitude Experience in hot tub/spa service, pool, HVAC, appliance repair, or a comparable trade Ability to operate and maneuver vehicles used to transport large equipment Reliable, accountable, and coachable Able to troubleshoot independently and think methodically Professional and comfortable working in customers' homes Physically capable of demanding hands-on work outdoors and on varied terrain Valid driver's license and clean driving record Stable, verifiable work history
THIS IS NOT THE RIGHT FIT IF
YOU... Only want to perform one type of work Resist coaching, feedback, or documented standards Rely on parts-swapping instead of diagnosing problems Struggle with reliability, communication, or independent work We check references and hold high standards for performance and professionalism.
WHAT WE OFFER
$21-$23/hr , based on verified experience Company vehicle for field routes Tool allowance Paid manufacturer training and technical certifications Paid time off Paid holidays after 90 days 401(k) with company matching A skilled team that takes pride in quality work
ABOUT MOUNTAIN LEISURE LIVING
For 30 years, Mountain Leisure Living has served Western North Carolina with hot tubs, swim spas, saunas, cold plunges, pool tables, installation, maintenance, and repair. We are a growing, family-owned company committed to quality products and dependable service.
Pay:
$21.00 - $23.00 per hour Expected hours: No less than 40.0 per week
Benefits:
401(k) matching Paid time off Application Question(s): Are you very comfortable being held to a high standard everyday ?
Work Location:
In person
