Diamond Hospitality Group is seeking a motivated Arcade & IT Technician to join our growing team. If you enjoy working with technology, troubleshooting equipment, solving problems, and learning new skills, we'd love to hear from you. Whether your experience comes from IT, electronics, arcade equipment, or technical maintenance, we're looking for someone who enjoys fixing things and is eager to grow. This position supports several of our bowling and entertainment centers, helping keep our arcade games, entertainment equipment, and IT systems running smoothly. Reporting directly to the IT Manager, you'll have the opportunity to expand your skills in arcade systems, networking, electronics, and technical support while supporting locations throughout the Hudson Valley and Danbury, CT. Position Overview As an Arcade & IT Technician, you'll troubleshoot and repair arcade games, assist with new equipment installations, provide basic IT support, and perform preventative maintenance to keep our entertainment centers operating at their best. While some experience is required, we're willing to train the right individual who has strong technical aptitude, a positive attitude, and a willingness to learn. Responsibilities Diagnose, troubleshoot, and repair arcade games and related entertainment equipment. Perform preventative maintenance and routine inspections on arcade games. Assist with the installation, setup, and configuration of new arcade equipment. Coordinate with arcade vendors regarding repairs, warranty work, software updates, and technical support. Troubleshoot basic computer hardware, networking, internet connectivity, and peripheral devices. Respond to technical support requests from management and center staff. Maintain accurate service records and document completed repairs. Maintain an organized workspace and inventory of tools and replacement parts. Travel to company locations throughout the Hudson Valley and Danbury, CT, as needed to support arcade and IT operations. Qualifications Basic technical education or real-world hands-on experience with computers, electronics, networking, or mechanical repair. Strong troubleshooting and problem-solving skills. Ability to diagnose issues independently and determine appropriate solutions. Strong communication and organizational skills. Self-motivated with the ability to prioritize multiple tasks. Willingness to learn new equipment and technologies. Willingness and ability to travel between company locations as needed. Valid driver's license and reliable transportation required. Physical Requirements Ability to lift and move equipment weighing up to 50 pounds. Ability to stand, bend, kneel, and work around equipment for extended periods. Ability to safely use hand tools and diagnostic equipment. Compensation & Benefits $18.00-$22.00 per hour, based on experience Full-time position Health Insurance 401(k) Paid Time Off Employee Assistance Program (EAP) Employee discounts Mileage reimbursement for approved business travel On-the-job training Opportunity for advancement We are Diamond Hospitality Group, a hospitality and entertainment company dedicated to creating exceptional guest experiences across our bowling and entertainment centers. We value teamwork, innovation, and continuous learning, and we're looking for someone who wants to grow with us.

AAP/EEO Statement:

Diamond Hospitality Group LLC is an Equal Opportunity Employer that do not discriminate on the basis of actual or perceived race, color, creed, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth and pregnancy-related conditions), gender identity or expression (including transgender status), sexual orientation, marital status, military service and veteran status, physical or mental disability, genetic information. This policy applies to all terms, conditions and privileges of employment, including recruitment, hiring, placement, compensation, promotion, discipline and termination.

Disclaimer:

This job description is not intended to be a comprehensive list of all duties, responsibilities, or qualifications. Responsibilities may change based on business needs.

Job Types:

Part-time, Full-time Pay:

$18.00 - $22.00 per hour

Benefits:

Employee discount Flexible schedule

License/Certification:

Driver's License (Required)

Work Location:

In person