Careers At Creative Packaging Solutions, we specialize in packaging automation and robotic solutions for a variety of industries, from pharmaceutical manufacturers and food production facilities to CPG's, CDMO's, and CPA's. Our focus is on integrated systems that utilize the latest technologies. Our biggest asset is our cross-functional team of mechanical engineers, electrical engineers, programmers, technicians, and project managers, all working together to develop creative, innovative solutions that keep our clients ahead of the curve. We strongly believe in continually cultivating an environment that allows everyone to excel, learn, and grow. That means we get to know our employees as people first, treating every member of our team in a fair, equitable manner. It means we bring integrity and value to everything we do, from working with coworkers to servicing customers and vendors. All while promoting systems integration with a future focus

• solving the issues of today while planning for the future.

This approach has allowed us to remain dynamic, changing practices and strategies as our needs change and never falling back on a 'business as usual' mentality. We're currently hiring for key positions and are looking for new team members that not only have the necessary skills to contribute to a wide range of projects but also exemplify our company values. If you like what you've heard so far, we'd love to talk with you about joining our innovative team!

Service Technician Scope:

Facilitate the completion of customer service requirements on behalf of Creative Packaging Solutions LLC. Technician will facilitate the scheduling, billing, warranty issues, credits and audits in order to satisfy the client needs. This position reports directly to Service Manager and senior management The collective goal of field service is the timely processing of customer request for service, parts, and support. Generate Service Work Orders including all necessary parts, support documentation such as schematics, program logic, blue prints etc. Basic Duties Customer consultation as needed to insure quick problem resolution and technical response. Vendor communication to insure the accurate translation of service issue at hand, part procurement, warranty investigation and corrective measure if deemed necessary. Execution of purchase orders as needed for the necessary components to insure job satisfaction. Monitor work activity to inform management of upcoming needs. Establish and/or adjust work procedures to meet customer needs. Keep records of work in progress and completed

• including materials, labor and scheduling for accurate Job Costing Training
• will be provided in an ongoing format.

From senior management, vendors and publicly available classes Compensation Hourly Wage or Salary Company Vehicle Cellular Phone Company Issued Laptop Computer Company Credit Card for vehicle needs and maintenance Acknowledgement This job description does not list all job duties; management reserves the right to request additional duties. Management will evaluate your performance based on performance of task listed herein. A positive job description is no guarantee of salary increase. Management reserves the right to revise and adjust job description at any time. Requirements High School Diploma Advanced Training

• Technical School or Collegiate level Electrical
• ability to read schematic, ladder logic Mechanical
• ability to trouble shoot Time Management
• ability to schedule oneself in an efficient manner Communication
• must be able to communicate to client and management.

At Creative Packaging Solutions, we're more than a simple packaging company. We are collaborators, engineers, and integrators who love to get our hands dirty, solve unique problems, streamline inefficient processes, and improve the bottom line. We Ask Why. We challenge conventional thinking, going beyond WHAT you want and question WHY. This helps us design the RIGHT solution to meet your goals. Innovation. Just because something has always been done one way doesn't mean there is no other way. We embrace innovation to solve unique challenges. Integration. We look at your entire process before we make suggestions. We believe the best solutions are much more than the sum of their parts.