Responsibilities:

Install, start up, repair, and perform preventive maintenance on online sample systems and instrumentation Support customers through technical service, training, and proactive communication Develop and deliver site-specific classroom and field training Provide parts and consumables quotes and support maintenance agreement accounts Use Salesforce and asset data to identify service opportunities, trends, and customer needs Assist and mentor other service technicians, including onboarding and training support Actively support service contract renewals and identify new maintenance agreement opportunities Collaborate closely with Service Managers and Supervisors to grow and retain service business Travel extensively to customer sites and work safely in industrial environments

Qualifications:

Two-year technical degree preferred (or equivalent experience) 5+ years of field experience with sampling equipment and analytical systems Strong electromechanical aptitude including piping, pumping, and control systems Ability to read P&IDs and isometric drawings Advanced troubleshooting skills and understanding of fluid flow Confident communicator with the ability to present and train customers Strong organizational skills and ability to work independently Valid driver's license and willingness to travel extensively Ownership mindset, professionalism, and commitment to safety

Pay:

$32.78 - $40.05 per hour

Benefits:

401(k) matching Dental insurance Employee assistance program Life insurance Paid time off Parental leave Professional development assistance Retirement plan Vision insurance

Work Location:

Hybrid remote in West Jordan, UT 84084