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CI
Cache Information Systems
Field Technician - Telecommunications
Entry-Level JobVerifiedNo experience needed
Career Insights for Broadband Technician
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Based on California data
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What they do
A Broadband Technician works both inside and outside of a residential or business customer's building to install, change, repair and disconnect broadband services including data, digital TV and voice services. Troubleshoots at time of installation and returns at scheduled time if technical issues arise. Educates customers about ordered services.
$78,691 / year median in California
+3% projected growth
Job Description
Job Summary:
We are seeking a skilled and motivated Field Technician to join our team. As a Field Technician, you will be responsible for installing, maintaining, and repairing various types of equipment and systems in the field. This role requires strong mechanical knowledge and experience with computer networking and telecommunications.Responsibilities:
- Install, configure, and troubleshoot network equipment, including Ubiquiti routers and switches
- Perform field service visits to customer locations to install and repair equipment
- Conduct network installations and ensure proper connectivity
- Diagnose and resolve technical issues related to network connectivity, hardware, and software
- Utilize hand tools and specialized equipment to complete installations and repairs
- Collaborate with team members to ensure timely completion of projects
- Provide excellent customer service by addressing customer inquiries and concerns
Experience:
- Previous experience as a Field Technician or similar role is preferred
- Strong knowledge of computer networking principles and protocols
- Familiarity with low-voltage systems and telecommunications equipment
- Proficient in using hand tools for installation and repair tasks
- Ability to work independently with minimal supervision
- Excellent problem-solving skills and attention to detail We offer competitive compensation based on experience.