A Telecommunications Field Technician telecommunications Field Service Technician installs, repairs and maintains voice, data and video systems for a company's customers at the customer site. Prepares and documents a customer's network prior to implementing telecommunication system. Installs IP, network equipment and facilities. Acts as the first point of issue resolution, responds to field engineering issues and troubleshooting telecommunication problems. May train less experienced field technicians.
Field Service Technician Mutualink Inc - 3.3 Hartford, CT Job Details Full-time $40,000 - $80,000 a year 20 hours ago Benefits On-the-job training Qualifications Customer communication Customer service Power drills Wire crimpers Driver's License Power tools Electrical crimping Hand tools Equipment racks mounting
Full Job Description Job Title:
Field Service Technician I Description:
A wireless communications company with advanced technology to address the nation's first-responder interoperability crisis seeks motivated field technicians to help design and deploy critical networks. Radio/IP Network System Field Technicians are responsible for the implementation, deployment, and testing of Mutualink's Interoperable Multimedia System. The ideal candidate will have baseline networking knowledge, a track record of customer-facing work, and a strong desire to learn. The position requires heavy travel.
Skills/Qualifications:
IP Network (Highly Desired) Understanding of the OSI Model (Layers 1-3), IP addressing, subnetting, and VLANs. Experience with router and switch configuration is a huge plus.
Certifications:
CompTIA Network+, Security+, or Cisco
CCNA/CCST
are strong plusses. Radio (On-the-Job Training Available) Basic understanding or willingness to learn public safety radio communication systems. Familiarity with or interest in radio frequency theory, signal propagation, and antenna types. Ability to use a multimeter to test voltage, continuity, and pin-outs on cables. Video Ability and willingness to learn Video setup (Digital Video Systems, Video Compression, Transcoding). Basic knowledge of hardware installation (IP cameras, HDMI/VGA/DisplayPort inputs).
General & Physical Education:
2-year college degree preferred.
Best fit disciplines:
Network Engineering, Telecommunications, or Electrical Engineering Technology.
Communication:
Must be "customer-facing" ready to explain technical issues clearly to first responders.
Travel:
Willingness to travel 75%+ of the time. Valid Driver's License and Passport required.
Physical Requirements:
Ability to lift up to 50 lbs, work on ladders, and competent in using hand/power tools (drills, crimpers, wire strippers) for racking equipment.
