A Telecommunications Field Technician telecommunications Field Service Technician installs, repairs and maintains voice, data and video systems for a company's customers at the customer site. Prepares and documents a customer's network prior to implementing telecommunication system. Installs IP, network equipment and facilities. Acts as the first point of issue resolution, responds to field engineering issues and troubleshooting telecommunication problems. May train less experienced field technicians.
Field Support Foreman The Field Support Foreman establishes communications systems by installing, operating, and maintaining voice and data telecommunications network circuits and equipment.
Key Considerations:
Must be authorized to work in the U.S. This is a full-time position that requires field and on-site work. The position will be based at BCS365 Headquarters in Rockland, MA. Reliable mode of transportation required. Valid driver's license required. The schedule will be Monday - Friday, 8:00 AM - 5:00 PM EST. •Start/end times may vary due to client needs.
Compensation Disclaimer:
The pay range listed for this position is based on market data and reflects the company's good faith estimate of what it reasonably expects to pay. Actual compensation may vary depending on geographic location, relevant experience, and other job-related factors. This range also accounts for potential growth and progression within the role. Final compensation will be determined after a successful interview process and may be discussed in more detail during later stages. Essential Duties and Responsibilities Capable of reading customer orders, plans, manuals, blue prints and technical specifications in order to install network and communication cables. Installation and terminating communications cables in accordance with industry standards including; category 5E, 6, 6A, RG6, paging speakers and fiber. Installing telecommunications equipment, switches, wireless access points and cable trays. Certify service by testing circuits and equipment; identifying, correcting, or escalating problems. Document network by labeling and routing equipment and cables according to industry standards. Record configuration diagrams and specifications. Maintains network by troubleshooting and repairing outages; testing network back-up procedures; updating documentation. Maintain safe work environment by following codes, standards, and legal regulations. Updates job knowledge by participating in educational opportunities; reading technical publications. Competencies, Skills, and Qualifications Must be fully capable of lifting cable reels, climbing ladders, operating scissor and boom lifts Valid driver's license Must be capable of identifying full range of colors. No color blindness Punctual Capable of working in a team environment Basic knowledge of telecommunications and data networks A valid electrician's license preferred, and an "S" designation indicating a specialization in certain systems.
Perks & Benefits Insurance Coverage:
Health, Dental, Vision, Life/AD&D, Short-Term Disability, Long-Term Disability, Accident, Hospital Indemnity, Critical Illness Paid Time Off (Vacation, Holidays, Birthday) 401k Retirement Plan with Company Match Flexible Spending Account, Health Savings Account Peer-to-Peer Recognition Learning and Development Pet Insurance Fun On and Off-Site Events Referral Bonus Program Employee Assistance Program About
BCS365 BCS365
is an information technology solutions provider offering end-to-end managed solutions for clients worldwide. We empower businesses to thrive in a connected world by providing innovative, secure, and reliable IT solutions and cybersecurity services. We are committed to our team members - upholding compliance, delivering world-class security and services to our customers, and driving continual improvement. Our employees work with cutting-edge technologies, collaborate with exceptional talent, and take meaningful steps to advance their careers. In 2025, we embarked on a transformative new partnership - one that positions us to reach new heights and accelerate our progress toward our company Vision. This collaboration with Shield Technology Partners strengthens our capabilities, expands our opportunities, and reinforces our commitment to delivering exceptional value. Throughout the application and interview process, you may hear from recruiters from either organization. Rest assured that both teams are working in close partnership to support you at every stage and to provide a smooth, transparent, and positive experience. We appreciate your interest and look forward to connecting with you.
