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Pomeroy Technologies LLC
Field Technician
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Job Description
ResponsibilitiesProvides on-site client facing support; including installation, servicing, and repairing systems.
Quality checks operational status of system equipment before deploymentResolves customer issues in the areas of hardware installation, repair, upgrade, and maintenance.
Ensures issues are referred to the appropriate personnel/service areas for follow up, testing and troubleshooting.
Basic Qualifications1+ years of field support experienceHardware/software installation, support and troubleshootingExperience with Windows 10Experience with MS Office and OS365Configuring new PC?s/notebooks via SCCM imagingTicket management experienceiOS device familiarityLift and carry up to 40lbs#LI-DNI
Quality checks operational status of system equipment before deploymentResolves customer issues in the areas of hardware installation, repair, upgrade, and maintenance.
Ensures issues are referred to the appropriate personnel/service areas for follow up, testing and troubleshooting.
Basic Qualifications1+ years of field support experienceHardware/software installation, support and troubleshootingExperience with Windows 10Experience with MS Office and OS365Configuring new PC?s/notebooks via SCCM imagingTicket management experienceiOS device familiarityLift and carry up to 40lbs#LI-DNI