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The Lexis Group

Field Technician II

Career Insights for Telecommunications Field Technician

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What they do

A Telecommunications Field Technician telecommunications Field Service Technician installs, repairs and maintains voice, data and video systems for a company's customers at the customer site. Prepares and documents a customer's network prior to implementing telecommunication system. Installs IP, network equipment and facilities. Acts as the first point of issue resolution, responds to field engineering issues and troubleshooting telecommunication problems. May train less experienced field technicians.

$69,978 / year median in Pennsylvania

+8% projected growth

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Job Description

Job Summary The SUE Field Technician II will be responsible for assisting the lead technician with investigating underground utilities and providing technical support and troubleshooting in the field.. You will work independently and collaboratively with varying levels of other technicians following ASCE 38 standards to establish the appropriate Quality Level for each utility. This role requires problem-solving skills, attention to detail, and the ability to work safely in dynamic environments. The Field Technician II will also assist in training junior technicians, coordinating with project team surveyors and coordinating with traffic control staff on site to ensure safe working conditions. Duties/Responsibilities Remotely deploy to project sites as directed by project management. Review work orders, assignments, and project documentation with the lead technician and/or other technicians as part of the project team. Investigating, marking and documenting underground utilities using geophysical technologies and vacuum excavation equipment. Knowledge and understanding of multiple types of geophysical equipment, the associated frequencies used, connection points, and grounding needed to accurately mark and depict underground utility systems. Support SUE office activities to include reviewing utility records, contacting utility owners, providing status reports, and performing QA/QC. Provide guidance and technical support to other field technicians. Provide input on process improvement to increase efficiency and quality of work. Manage field data, take quality notes, document problems, and coordinate with the project team to ensure project completion. Willingness to obtain and maintain a DOT Medical Card for the purpose of driving non-CDL vacuum excavation trucks. Other training on equipment and safety may be requested as needed. Ensure safety and compliance with company and industry standards in all field operations. Operate and maintain company-provided vehicle as the primary means of transportation for work-related activities. Perform any other duties as assigned. Travel position within PA and surrounding areas. Required Competencies, Skills, and Abilities Ability to pass criminal background and drug screens. Possess a valid driver's license. Ability to prioritize tasks and to delegate them when appropriate. Ability to work in a fast-paced, small business environment. Familiarity with software and technology specific to the industry. Proficient organizational and time management skills with proven ability to meet deadlines. Proficient with Microsoft Office 365 Suite, Google Earth, Bluebeam, and Survey123. Excellent communication skills and a positive attitude. Ability to travel as needed, which accounts for roughly 50% of the position, but may vary from time to time. A willingness to obtain a Department of Transportation (DOT) Medical Examiners Certificate to operate company equipment up to 26,000 pounds is preferred. Possession of a Real ID (or the ability to obtain a Real ID) is preferred. Education and Experience High school diploma or equivalent required; technical or vocational training in utility locating or a related field is a plus. Minimum of 2 years of experience in a field technician role, preferably in the utility industry. Familiarity with utility systems (electricity, gas, water, or telecommunications). Familiarity with utility installation, maintenance, and troubleshooting procedures. Ability to interpret technical drawings, blueprints, and schematics. Physical Requirements Ability to sustain prolonged periods of work standing, walking, bending, stooping sitting, and other potential movements in varying weather conditions and terrains. Ability to remain seated or standing for prolonged periods of time. Comfortable working outdoors in various weather conditions and physical environments. Ability to lift or carry 50+ pounds as needed. Ability to push and pull heavy equipment that may exceed 30+ pounds, as needed.