Project Field Tech Engineer

The Field Service Technical Engineer will provide technical support for the project site team. This is a hands-on position working closely with corporate IT, onsite project team members and 3rd party contractors.

Salary Range:

$55,000•$75,000 +12% uplift and additional compensation for temporary relocation of $4000+/month

Essential Responsibilities:

Install, troubleshoot & repair hardware, software, & peripheral equipment Assist/manage site-wide network setup and support Assist with jobsite trailer mobilization and demobilization as required Work with site team to proactively address and resolve service requests and/or to gather information necessary to resolve service requests. Communicate with other IT team members to resolve issues and expedite work Work with 3rd party vendors/support as needed Manage service tickets in IT ticketing system Effectively determine when to escalate an issue Willing to work during non-business hours when necessary to support site moves, local network upgrades, etc.

Qualifications:

Professional Experience and Education Minimum of 5 years technical support experience troubleshooting, diagnosing, and repairing PC's, printers, peripherals, networks, and voice/data connectivity Minimum of 3 years experience coordinating, planning & execution of jobsite office mobilizations, moves and demobilizations Position Related Skills In depth knowledge of networking topology, routers, switches, WAPs, etc. In depth knowledge of Microsoft Windows Desktop OS, Server

OS & O365

applications Strong analytical and problem-solving skills Must be able to work multiple tasks and between a variety of environments Must be a strong team player, self-starter, flexible and be able to work well with a variety of personalities, with minimal instruction, and minimal direct supervision Must be well organized. Must be willing to travel to support other jobsites Willing to train and certified to operate mobile lift platforms Construction-related industry experience a plus

Physical and Mental Requirements:

Standing/Walking/Sitting:

Workday is combination of sitting/walking and standing

Legs:

Must be able to climb stairs•5% of day

Hands/Arms:

Constant use of hands/fingers for mouse/keyboard/computer use

Vision:

Visual acuity in near, mid and far range vision. Color vision, peripheral vision, depth perception, hand/eye coordination

Hearing:

Sufficient to hear conversational levels in person and over the telephone

Speech:

Sufficient to make oneself heard in person, speak in front of groups, and be understood over the telephone and radio

Lift/Carry:

Up to 40lb computer/drawings•minimal

Bending/Twisting:

Minimal Kneeling/Crouching/Crawling:

Minimal Must be able to climb ladders (fixed access and step)•Minimal Work at an elevated height•Minimal Constant mental alertness, accuracy, and attention to detail required Must be able to work independently, make decisions, and follow through on all assignments Must use creativity, independent judgment, and organizational and problem-solving skills to determine best method to accomplish desired results Must be able to plan and organize work Must possess strong organizational and computer use skills and have a high level of competency to read/write/speak English, and communicate with coworkers Licensed to drive a company vehicle