Senior Communications Technician/Shop Manager General Dynamics Information Technology - 3.7 Alexandria, VA Job Details $124,093 - $166,627 a year 4 hours ago Benefits Internal mobility program Paid time off 401(k) matching Qualifications Managing technical support teams Team leadership Operations coordination Field engineering on-site equipment repair Reactive equipment maintenance Radio communication systems IT infrastructure System testing Customer support ticket management System deployment Equipment testing Telecommunications systems maintenance Facilities corrective maintenance Equipment inventory management Facilities routine maintenance Full Job Description Clearance Level None Category IT Infrastructure and Operations Location Alexandria, Virginia ( Onsite Workplace ) Key Skills For Success Federal Law Enforcement Leadership Operations Management Radio Systems REQ#:

RQ226843

Public Trust:

None Requisition Type:

Regular Your Impact Own your opportunity to serve as a critical component of our nation's safety and security. Make an impact by using your expertise to protect our country from threats. Job Description Position Overview We are seeking a Senior Communications Technician / Shop Manager to oversee daily operations and maintenance activities at the Bren Mar facility under Government direction. This hands-on leadership position manages shop workflow, service tickets, equipment accountability, maintenance, programming, testing, repair, and deployment readiness for TACCOM systems. Duties and Responsibilities Oversee daily shop operations and maintenance tasks Track, assign, prioritize, and resolve TACCOM taskings and service tickets Support operation and maintenance of the customers land mobile radio system Perform and coordinate preventive and corrective maintenance Program, update, test, troubleshoot, repair, install, and configure radios, subscriber equipment, and related infrastructure Manage equipment staging, accountability, preparation, shipment, and deployment readiness Coordinate with TACCOM personnel, field users, engineers, vendors, and support staff Provide status updates, maintenance documentation, and timely issue escalation Execute work efficiently in accordance with Government direction, safety practices, and mission requirements Requirements Eight or more years of experience operating, maintaining, troubleshooting, programming, testing, installing, or repairing communications systems, including at least five years supporting LMR, P25, or comparable public-safety communications systems, preferred. Prior experience leading technicians or managing communications-shop operations is strongly preferred. Demonstrated experience operating, maintaining, troubleshooting, programming, testing, installing, and repairing LMR, P25, encrypted tactical communications systems, subscriber equipment, and related infrastructure Technical knowledge of radio programming and preventive and corrective maintenance Experience managing service tickets, equipment accountability, and communications-shop operations Experience in a federal law-enforcement or comparable public-safety communications environment Ability to oversee daily O&M activities and lead technical personnel in a mission-focused shop Must be able to obtain and maintain the DHS/ICE suitability determination required for access to ICE systems and facilities U.S. citizenship required because the position involves the operation, management, or maintenance of DHS IT systems

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At GDIT, the mission is our purpose, and our people are at the center of everything we do.

Growth:

AI-powered career tool that identifies career steps and learning opportunities

Support:

An internal mobility team focused on helping you achieve your career goals

Rewards:

Comprehensive benefits and wellness packages, 401K with company match, and competitive pay and paid time off

Community:

Award-winning culture of innovation and a military-friendly workplace

OWN YOUR OPPORTUNITY

Explore an enterprise IT career at GDIT and you'll find endless opportunities to grow alongside colleagues who share your desire to drive operations forward. Work Requirements Years of Experience 8 + years of related experience may vary based on technical training, certification(s), or degree Certification Travel Required Less than 10% Citizenship U.S. Citizenship Required Salary and Benefit Information The likely salary range for this position is $124,093 - $166,627. This is not, however, a guarantee of compensation or salary. Rather, salary will be set based on experience, geographic location and possibly contractual requirements and could fall outside of this range. Our Identity Verification Process As part of the hiring process, we will ask you to complete an identity verification process that leverages advanced biometrics and artificial intelligence to ensure authenticity and protect against identity fraud. You are expected to be on camera during virtual interviews. We reserve the right to take your picture to verify your identity and prevent fraud. By proceeding, you authorize the collection, processing, and use of your biometric data for identity verification and security purposes. About Our Work We are GDIT. A global technology and professional services company that delivers technology solutions and mission services to every major agency across the U.S. government, defense and intelligence community. Our 26,000 experts extract the power of technology to create immediate value and deliver solutions at the edge of innovation. We operate across 50+ countries worldwide, offering leading mission-ready capabilities in AI, cloud, cyber and software development. Join our Talent Community to stay up to date on our career opportunities and events at gdit.com/tc. Equal Opportunity Employer / Individuals with Disabilities / Protected Veterans