SERVICE CALL TIRE TECHNICIAN T & E

Service Kansas City, MO Job Details Full-time $30•$35 an hour 17 hours ago Benefits Disability insurance Health insurance Dental insurance Paid time off Vision insurance Qualifications Customer communication Teamwork Servicing vehicles Outdoor work experience High school diploma or GED DOT (Department of Transportation) regulations Driver's License Full Job Description

COMPANY OVERVIEW

T & E SERVICE CO's mission is to be able to provide excellent, timely, and accurate repairs and maintenance to our customers while maintaining integrity and building loyal partnerships. We strive to meet and exceed Customers' needs while operating as a fully functional team.

JOB DESCRIPTION

SERVICE

CALL TIRE TECHNICIAN SCHEDULE

: M-F 7:00AM-3:30PM OR 9:00AM-6:00PM

WITH A ROTATING SATURDAY SHIFT 8

00AM-12:00PM (THERE

IS A WEEKLY ROTATING AFTER HOURS SCHEDULE

)

PAY :

$30.00•35.00 BASED

ON EXPERIENCE REPORTS TO

TIRE

MANAGER KEY RESPONSIBILITIES AND DUTIES

•

PERFORM ALL ASSIGNED JOB DUTIES SAFELY, EFFICIENTLY, AND IN ACCORDANCE WITH COMPANY POLICIES AND PROCEDURES.

•

MAINTAIN A PROFESSIONAL ATTITUDE AND CONTRIBUTE TO A POSITIVE, RESPECTFUL, AND TEAM-ORIENTED WORK ENVIRONMENT.

•

RESPOND PROMPTLY TO DISPATCHED ROADSIDE SERVICE CALLS FOR COMMERCIAL AND PASSENGER VEHICLE TIRE REPAIRS AND REPLACEMENTS.

•

SAFELY OPERATE COMPANY SERVICE VEHICLES IN ACCORDANCE WITH ALL TRAFFIC LAWS AND COMPANY POLICIES.

•

DIAGNOSE TIRE RELATED ISSUES IN THE FIELD AND DETERMINE THE APPROPRIATE REPAIR OR REPLACEMENT SOLUTION REFERRING TO THEIR IMMEDIATE SUPERVISOR WITH ANY QUESTION OR ISSUES.

•

REMOVE, REPAIR, REPLACE, MOUNT, BALANCE

(WHEN

APPLICABLE

)

AND INFLATE TIRES ACCORDING TO MANUFACTURER AND INDUSTRY STANDARDS.

•

PERFORM EMERGENCY ROADSIDE TIRE SERVICE WHILE MAINTAINING A SAFE WORK ENVIRONMENT FOR YOURSELF, CUSTOMERS, AND THE PUBLIC.

•

CONDUCT PRE-TRIP AND POST-TRIP INSPECTIONS OF THE SERVICE TRUCK AND REPORT ANY MAINTENANCE OR SAFETY CONCERNS.

•

MAINTAIN ADEQUATE INVENTORY OF TIRES, WHEELS, TOOLS, REPAIR MATERIALS, AND SUPPLIES ON THE SERVICE VEHICLE.

•

ACCURATELY COMPLETE WORK ORDERS, SERVICE REPORTS, INVOICES, AND REQUIRED DOCUMENTATION.

•

COLLECT CUSTOMER SIGNATURES AND PAYMENT WHEN REQUIRED.

•

COMMUNICATE PROFESSIONALLY WITH DISPATCH, CUSTOMERS, TECHNICIANS, AND MANAGEMENT REGARDING SERVICE STATUS, DELAYS, OR ADDITIONAL REPAIR NEEDS.

•

INSPECT WHEELS, VALVE STEMS, LUG NUTS, AND RELATED COMPONENTS FOR DAMAGE AND NOTIFY CUSTOMERS OF ANY ADDITIONAL CONCERNS.

•

PROPERLY TORQUE WHEEN FASTENERS USING MANUFACTURERS SPECIFICATIONS.

•

MAINTAIN A CLEAN, ORGANIZED, AND WELL STOCKED SERVICE VEHICLE.

•

FOLLOW ALL OSHA, DOT, AND COMPANY SAFETY PROCEDURES WHILE PERFORMING ROADSIDE SERVICE.

•

USE PROPER PPE AND TRAFFIC SAFETY DEVICES, INCLUDING CONES, REFLECTIVE TRIAGLES, AND HIGH-VISIBILITY APPAREL.

•

ASSIST WITH SHOP TIRE SERVICE AND OTHER DUTIES DURING PERIODS OF LOW ROADSIDE SERVICE VOLUME.

•

PARTICIPATE IN ONGOING TRAINING TO STAY CURRENT ON TIRE SERVICE PROCEDURES, EQUIPMENT, AND SAFETY REQUIREMENTS.

•

PROVIDE COURTEOUS, PROFESSIONAL CUSTOMER SERVICE THAT REFLECTS POSITIVELY ON THE COMPANY AT ALL TIMES.

•

REPORT ACCIDENTS, EQUIPMENT DAMAGE, CUSTOMER COMPLAINTS, OR SAFETY INCIDENTS IMMEDIATELY.

•

PERFORM OTHER DUTIES AS ASSIGNED BY MANAGEMENT. QUALIFICATIONS

•

HIGH SCHOOL DIMPLOMA OR EQUIVALENT

•

DRIVER'S LICENSE

(REQUIRED) •

MUST KEEP DOT CERTIFICATION UP TO DATE REQUIREMENTS

•MUST

HAVE A VALID DRIVERS LICENSE

•MUST

BE ABLE TO BEND, LIFT, PUSH, OR PULL OVER 60LBS

•MUST

BE ABLE TO BE ON FEET FOR EXTENDED PERIODS OF TIME BENEFITS FOR ELIGIBLE EMPLOYEES

•

HEALTH INSURANCE

•

SHORT-TERM AND LONG-TERM DISABILITY

•

PAID TIME OFF

Pay:

$30.00•$35.00 per hour

Benefits:

Dental insurance Health insurance Paid time off Vision insurance Application Question(s): Do you have a valid driver's license?

YES OR NO

This position requires lifting tires and wheels weighing over 100lbs (with proper equipment), working outdoors in all weather conditions, and performing physically demanding work. Are you able to perform these essential job functions.

YES OR NO

Have you ever worked in tire service, automotive repair, heavy equipment, trucking, construction, farming, or another physically demanding trade? Our customers are often stranded and frustrated. How would you handle a customer who is upset while you are repairing or replacing their tire?

Work Location:

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