VHF is growing global company expanding their high quality products in the US markets. Outside Sales of digital dentistry and Milling Machines to Dentists and Dental labs .Base salary of $85K plus a $500 car allowance and commission/ bonus, with $110K OTE in year 1 with a path to $150K by the end of year 2. plus benefits
JOB TITLE
CAM Sales Support Specialist
DEPARTMENT
Sales
POSITION SUMMARY
Trains and supports resellers in the sale, service and use of products and software; trains end-users in the use the products, provides technical advice to customers (pre-sale)
ESSENTIAL FUNCTIONS / RESPONSIBILITIES
1. Work directly with our end-users and resellers' staff providing in-depth training to introduce dental professionals/resellers to the field of CAM technology for our CNC milling and grinding machines as well as our software (DentalCAM & DentalCNC); such trainings are provided both on-site as well as by means of on-demand virtual sessions and online webinars. 2. Train end-users in operating vhf products through online or on-site courses after installation of the product 3. Support resellers in the pre- and post-sale process, such as - a. Provide training for reseller sales staff on vhf products and positioning b. Answer sales questions on vhf products c. Support with pricing and preparing quotes d. Tag calls with sales representatives and end-users e. Conduct web walks and demos on vhf products with resellers' clients f. Co-travel and sales event support g. Qualify sales leads and distribute them to resellers. 4. Troubleshoot and resolve technical issues related to CNC and CAD/CAM software and hardware issues. 5. Provide clients with technical support and guidance through corrective steps by phone, email and remote-control software (e.g. TeamViewer) 6. Occasionally provide repair and maintenance work on machines, in-house and on-site.
FLSA CLASSIFICATION
Exempt
REQUIRED TRAVEL
About 50%
SUBORDINATE POSITIONS
None
IMMEDIATE SUPERVISOR'S TITLE
Director of Sales & Marketing
LOCATION
Remote
REQUIRED SKILLS AND EXPERIENCE
1. Strong verbal and written communication skills in English 2. Excellent communication skills. Friendly and polite solution-oriented customer service mindset. 3. Very good presentation skills across various formats, such as in-person presentation, videoconferences, recorded webinars 4. Analytical thinking and troubleshooting skills are required. 5. Ability to work successfully, both independently, as well as part of a team. 6. Highly motivated with excellent organizational skills.
PREFERRED SKILLS AND EXPERIENCE
1. Prior CNC and CAD/CAM experience 2. Pior sales support experience 3. Dental office or dental laboratory experience (e.g. as Certified Dental Technician) 4. Hands-on experience with electro-mechanical equipment repair
REQUIRED CERTIFICATIONS AND LICENSES
1. High School diploma or equivalent 2. Technical degree (vocational school, Associate Degree) or 5 years of experience in the field or in a related area 3. Driver's License
PHYSICAL DEMANDS
1. Ability to lift 50 lbs. This job description defines the extent and limitations of the function, authority, supervision and physical assets necessary to perform the job. Incumbents are required to inform their immediate Manager in case this description is or becomes inaccurate in any significant respect. The Manager has the discretion to assign additional responsibilities, which are related to the function or necessary due to the course of business. vhf,Inc. reserves the right to modify this job description as necessary.
Job Type:
Full-time Pay:
From $85,000.00 per year
Benefits:
401(k) 401(k) matching Health insurance Travel reimbursement
Experience:
Outside Dental sales: 3 years (Required)
License/Certification:
driver license (Required) Willingness to travel: 50% (Required)