Position Overview:

We are seeking a reliable, customer-focused Fingerprint Processor to join our IdentoGO enrollment center team. In this role, you will assist individuals through the fingerprinting process, ensuring accuracy, efficiency, and a positive customer experience. This position is ideal for someone who enjoys working with the public in a fast-paced, detail-oriented environment.

Key Responsibilities:

Greet and assist customers in a professional and friendly manner Capture high-quality fingerprints using electronic scanning equipment Verify identity documents and ensure all required information is accurately recorded Guide customers through the enrollment process and answer general questions Maintain confidentiality and handle sensitive information with care Ensure compliance with company procedures and security protocols Keep workstation clean, organized, and fully operational Troubleshoot minor technical issues with fingerprinting equipment

Qualifications & Requirements:

Strong interpersonal and customer service skills Ability to stand for extended periods (up to 5 hours at a time) Comfortable working with a diverse range of individuals from the general public Basic computer skills and ability to learn new software systems quickly High attention to detail and accuracy Dependable, punctual, and professional demeanor Ability to handle confidential information responsibly High school diploma or equivalent required

Preferred Qualifications:

Previous experience in customer service, retail, or administrative roles Experience working in a compliance-driven or secure environment

Physical Requirements:

Standing for long periods Repetitive hand movements when operating scanning equipment Occasional light lifting (equipment or supplies)

What We Offer:

Competitive hourly pay On-the-job training Supportive team environment Opportunity to work in a structured and meaningful role serving the community

Pay:

From $12.50 per hour

Work Location:

In person